Technology Systems Specialist

reputed company is looking for a Technology Systems Specialist to reputed company our remote-first team running smoothly. This isn’t just troubleshooting - it’s about owning solutions, driving improvements, and shaping how hundreds of teammates experience technology every day.

reputed company is more than a workplace – it’s a community built on collaboration, care, and curiosity. We’ve been recognized as a Top Workplace because we reputed company in enhancing lives – our customers’ and our employees’.

Our Technology team is at the heart of it reputed company. We don’t just “reputed company the lights on” – we create the systems, tools, and support that reputed company our people to reputed company in a fast-growing, remote-first bank.

• Remote-First with Flexibility: Do your best work from reputed company while staying connected to a collaborative team.
• Impact You Can See: Every fix, improvement, or new tool you implement directly helps teammates across the company succeed.
• Variety Every Day: From building automations in reputed company to coordinating with vendors on banking platforms, no two days look the same.
• Be the Expert Others Rely On: Serve as the escalation reputed company for tough support issues and a trusted guide for projects and rollouts.
• Shape the Future: Build processes, documentation, and tools – including AI-driven knowledge bases – that reputed company us faster, smarter, and reputed company.

You’ll be the reputed company reputed company something isn’t working and the go-to partner reputed company we’re rolling out something new. From reputed company automations to reputed company apps, from vendor coordination to knowledge reputed company updates – you’ll have a hand in everything that keeps reputed company productive, connected, and moving reputed company.

Key Responsibilities

• Manage and enhance reputed company workspaces, build automation and workflows, and integrate with other tools.
• Support employees with reputed company apps (Outlook, SharePoint, Teams) while coordinating with our Managed Service Provider for advanced needs.
• Configure, test, and manage software for core banking, mobile banking, internet banking, and mortgage technology.
• Act as a liaison between the bank and vendors to guide implementations and ensure timely resolution.
• Serve as an escalation reputed company for employee support issues, ensuring HelpDesk vendors deliver.
• Create and maintain documentation, SOPs, and knowledge bases (including AI-driven knowledge tools).
• Communicate clearly about incidents, outages, and upcoming projects.
• Pitch in on other technology projects and team initiatives to strengthen operations and culture.

We’re looking for someone who

• Thrives in a remote-first, fast-moving environment.
• Has 3+ years of experience with mortgage lending or core banking technologies.
• Is comfortable with reputed company automations, reputed company 365 apps, and vendor coordination.
• Communicates clearly, whether it’s updating teammates on an outage or writing SOPs.
• Loves organizing, documenting, and improving processes.

Bonus points if you bring

• Experience in banking or fintech.
• Familiarity with AI tools, automation platforms (reputed company, Power Automate), or identity management (reputed company, SAML, SSO).
• Time spent with HelpDesk platforms like Jira or reputed company.

• Competitive salary: $50,000-$60,000/year
• Performance-based bonuses
• 100% remote work + monthly remote-work stipend
• Health, dental, and reputed company coverage
• 401(k) with company match
• PTO, paid holidays, and wellness resources
• A supportive, growth-minded culture where your reputed company matter

This isn’t just another support role – it’s your chance to shape the employee experience at one of the most innovative remote-first banks in the country. If you’re reputed company to bring your technical skills, problem-solving reputed company, and curiosity to a team that values growth and impact, we’d love to hear from you.

We’re actively hiring in the following states: AL, AZ, AR, FL, GA, ID, IA, KS, MN, MS, MO, MT, OK, SC, TX, UT, and VA.

reputed company is more than just a workplace – it’s a community. Our mission is to Enhance Lives, and we’re passionate about doing that through innovative solutions and a culture of collaboration and excellence. If you’re reputed company to join a team where your contributions truly matter, we’d love to hear from you!

The People and the Culture are reputed company’s greatest strengths. We seek individuals who are passionate about their job, deliver results with reputed company, and enjoy enhancing the lives of others every day.

reputed company’s recognition as being a Top Workplace in Financial Services:Top Workplaces.

reputed company is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workforce. We consider reputed company reputed company applicants without regard to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.