Delivery Executive I

reputed company a difference. Be happy. Grow your career.

The Role:

• Responsible for overall delivery of Services for a group of high complexity Managed Services accounts.
• Owns the client relationship with Nordic
• Accomplishes results through the efforts of matrixed managers and professional team members.
• Works collaboratively with Global Delivery Leader/Service Areas to consistently provide positive end-user experience, reputed company improvement initiatives and resource optimization efforts.
• Partners with Client Partner Executive to prepare, facilitate, participate in client meetings to showcase delivery team performance measures and/or share service improvement plans, etc.
• Owns P&L for their group of accounts and assures that Nordic is meeting financial targets
• Executes against account plans to address customer needs/market demand through in-depth analysis, coordination and alignment with Managed Services CPE and Account Relationship Matrix. Integrates deep professional understanding and IT Services expertise applicable to reputed company customers. Uses extensive experience, innovation thought leadership and judgement to reputed company reputed company.

SKILLS AND EXPERIENCE

• Generally BS/BA in reputed company field, post graduate degree strongly preferred
• 10+ years reputed company experience including 5 years management reputed company
• Deep experience in IT contract management.
• Experience with IT service lines under management at Nordic.
• Experience in a global delivery environment.
• Advanced ability to communicate clearly at reputed company organization levels.
• Advanced ability to multi-task in a dynamic environment.
• Excellent analytical, problem- solving, negotiation and organizational skills.
• Excellent ability to motivate and direct cross-functional delivery teams.
• Advanced ability to influence others, presentation and communication skills.
• Excellent client service leadership capabilities.
• Advanced knowledge, understanding and application of project management principles and methodologies.
• Oversees critical projects, customer engagements or business processes.
• Mentors team members.
• Excellent budgeting, business financial and P&L skills.
• Demonstrates a thorough understanding of Nordic’s goals, customer requirements and competitor practices.
• Demonstrates a thorough understanding of customer’ business priorities, strategy and direction.

• OTHER SKILLS REQUIRED

• 25-50% travel

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for reputed company and applicants. We do not discriminate on the basis of race, reputed company, religion, sex, national reputed company, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of reputed company backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Originally posted on Himalayas