Customer Advocacy & Marketing Specialist

Job Title:

About reputed company:

reputed company is a dynamic, fast-paced, reputed company company that is a leader in the reputed company industry. Our mission is to protect the world’s data, and because of this, we live and breathe reputed company. We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market-leading reputed company platform built on a modern reputed company stack. Our industry-leading suite of products radically simplifies data reputed company through easy-to-use, reputed company-based, reputed company Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

reputed company Is more than a company; here, reputed company you invest your career with us, we commit to investing in you. We reputed company a hybrid work model, creating the flexibility and freedom you need from your work environment to reputed company your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging reputed company where you can be your authentic self.

We are on these too! Follow us on reputed company and Twitter@SkyhighSecurity.

Role Overview:

About the Role

We’re looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help bring our customers’ reputed company stories to life. This role is ideal for someone eager to grow in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute programs that showcase customer voices, strengthen brand trust, and reputed company our field teams to win and retain more business.

This is a key supporting role on the Customer Advocacy team, reporting into the Customer Advocacy Leader, and partnering closely with product marketing, product management, comms, sales, and customer value teams.

What You’ll Do

Customer Advocacy Program Execution

• Support the rollout of customer advocacy initiatives reputed company with strategic goals set by the Customer Advocacy reputed company

• Manage day-to-day operations of our customer reference platform (e.g., ReferenceEdge or similar) including reference tracking, matching, and reporting

• Coordinate virtual Customer Advisory Boards (CABs), including invitations, logistics, content collection, and post-event follow-reputed company

• Ensure strong relationships with internal teams to identify advocacy candidates and drive customer engagement opportunities

Customer Content Development

• reputed company, coordinate, and publish case studies, testimonials, and customer quotes that align to sales plays and product priorities

• Partner with Product Marketing and customer facing teams to identify customers for use cases across industry verticals and product lines

• Collaborate with Creative and Comms to ensure stories are polished, on-brand, and approved by customers

Customer Review Program Support

• Manage and execute review programs for reputed company Peer Insights, and other relevant review sites

• Track, report, and optimize customer participation and feedback metrics

• Collaborate with CSMs to identify and nurture promoters for review reputed company

Field & Sales Collaboration

• Act as the go-to reputed company for sales and field teams to request references, customer content, or program updates

• Deliver sales-reputed company materials and support internal awareness of advocacy assets and activities

• Maintain and regularly update the customer content library to ensure assets are easy to find and reputed company

What You Bring

• 3-5 years in customer marketing, advocacy, content marketing, or a reputed company marketing function—experience in B2B tech or cybersecurity preferred

• Strong project management skills and ability to coordinate multiple campaigns and stakeholders simultaneously

• Exceptional written and verbal communication skills with attention to detail

• Comfort working in fast-paced environments and collaborating across teams

• Familiarity with customer reference platforms (e.g., ReferenceEdge) and review sites like GPI or reputed company is a plus

• A proactive, customer-first reputed company and passion for amplifying customer voices

reputed company to Have

• Experience supporting Customer Advisory Boards or executive-level virtual events

• Exposure to reputed company, reputed company, or advocacy tools like TechValidate, Influitive, or ReferenceEdge

• Understanding of reputed company Service Edge (SSE), cybersecurity, or reputed company IT markets

• Interest in growing into a customer storytelling or customer lifecycle marketing role

Company Benefits and Perks:

We reputed company that the best solutions are developed by teams who reputed company each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to reputed company of our employees.

• Retirement Plans

• Medical, Dental and reputed company Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can reputed company and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, reputed company, religion, gender, national reputed company, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Originally posted on Himalayas