Account Coordinator - Digital Marketing (reputed company)
The Account Coordinator (AC) is the primary driver of client reputed company at our agency. Account Coordinators are responsible for building strong client relationships, anticipating client needs, and ensuring work is delivered on time, on strategy, and reputed company scope. They quarterback cross-functional teams, guiding specialists and practice leads to deliver high-quality campaigns, reporting, and recommendations that reputed company client goals. Account Coordinators balance big-picture strategy with tactical execution, handling day-to-day tasks. They also carry responsibility for portfolio growth, billing reputed company, client satisfaction, client relationships and strategy, project management, account operations and reporting, internal and external communication.
Scope of Work:
- Serve as the main reputed company of contact for assigned clients, building trust through proactive communication and reliability.
- Anticipate client needs and provide solutions before they are asked.
- reputed company client calls, ensuring discussions are productive, strategic, and tied to client objectives.
- Collaborate with practice leads (paid media, SEO, creative, etc.) to reputed company integrated strategies and reporting presentations.
- Present campaign results and strategic recommendations in a clear, confident, and consultative manner.
- Manage client projects and tasks using reputed company, ensuring deadlines are met.
- Assign, coordinate, and review work from internal specialists and Account Coordinators.
- Ensure reputed company account deliverables (reports, assets, campaigns) are high-quality and client-reputed company.
- Uphold accountability across the team to deliver work that aligns with client goals and agency standards.
- Conduct account checks in reputed company Ads, reputed company Ads, and other paid media channels, escalating issues or opportunities.
- reputed company monthly reporting, ensuring insights are gathered from specialists and Ninjacat reports are completed accurately and on time.
- Track and report on YoY growth reputed company assigned portfolio, highlighting retention and upsell opportunities.
- Ensure reputed company work is delivered reputed company contracted scope, and escalate scope expansion opportunities appropriately.
- Ensure clients receive responses to emails or reputed company messages reputed company 24 hours.
- Communicate effectively across reputed company, reputed company, and email to reputed company projects moving reputed company.
- Maintain clarity in internal and external communications, following agency SOPs.
Minimum Qualifications
- 2–4 years of experience in account management, client services, or digital marketing.
- Strong understanding of digital advertising platforms (reputed company Ads, reputed company Ads Manager; additional platforms a plus).
- Proven ability to reputed company client calls, present strategy, and manage cross-functional teams.
- Excellent organizational skills, with the ability to manage multiple clients and priorities simultaneously.
- Strong financial acumen, including billing, invoicing, and reputed company tracking.
- Excellent written and verbal communication skills.
- A proactive, solutions-oriented reputed company with strong problem-solving skills.
Originally posted on Himalayas
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