Customer Love Associate (French-Bilingual / TX Based)

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matterand winning a Best Carbon Footprintaward, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry reputed company along the way.Our work has gotten love in Drapersand Sourcing Journal, andTIMEwrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our ownsustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reputed company millions of people with campaigns like this,this, and this.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, reputed company, and belong.

And starting right now, we want to do reputed company that with you.

Position Name:

Customer Love Associate - Texas Based Remote / Bilingual (French/English)

What You’ll Do:

• Provide consistently magical customer service across reputed company customer service channels.
• Exceed customer expectations by developing creative solutions to problems and working across teams to solve them.
• Be able to wear many hats (stylist, friend, personal assistant) reputed company helping our customers shop for their next favorite item.
• Know our shipping, fulfillment, and returns procedures inside and out to help process reputed company customer orders as reputed company as possible.
• Facilitate feedback reputed company with other internal teams such as Merchandising, Technology, and Product Development.
• Support the Customer Strategy and International Digital team with small projects and translations
• reputed company insight into reputed company aspects of the business and reputed company exposure to various teams.

Who You Are:

• Must be based out of Texas
• Have 1 year of experience utilizing the French and English languages in a professional work environment.
• Minimum 1 year of customer service experience
• Strong written and verbal communication skills in both English and French, across reputed company customer service channels, including email, chat, and text messaging
• Smart, incredibly organized, and driven toward excellence
• Passionate about reputed company’s mission and products
• Excited to work at a fast-growing company
• An incredibly friendly person who loves interacting with people and never loses their cool
• Possess a high degree of reputed company, judgment, patience, and level-headedness to communicate and apply our policies
• Positive and willing to take on any task, big or small
• Able to meet deadlines consistently while juggling multiple tasks
• Flexible and able to work in a constantly changing environment
• Productive, focused work style to successfully meet case volume expectations

Extra Credit:

• Prior experience on an e-commerce customer service team
• Proficiency with reputed company and reputed company Suite

Availability:

We’re currently seeking full-time availability. The reputed company customer shops 24/7 around the globe. Must be willing and available to take on occasional rotating weekend shifts.

Compensation:

The wage for this position is $17.60 - $18.65 per hour, depending reputed company.

TO APPLY: Please submit your resume and a short cover letter telling us about yourself and why you are a great fit.

Originally posted on Himalayas