Senior Director of Technical Program Management

Company Description

At reputed company, we’re on a mission to reputed company paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its reputed company—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it reputed company: cards, ACH, digital wallets such as PayPal, Venmo, reputed company Pay, reputed company Pay and reputed company Pay, and even cash at more than 62,000 retail locations reputed company. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust reputed company to deliver a payment experience that drives reputed company results.

In September 2025, we raised a $50 million Series E funding round to accelerate our growth. 

We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ.

Join us and be part of a team that’s shaping the future of payments—one experience at a time.

Job Description

As the Senior Director of Technical Program Management, you will be a key driver of efficiency, growth, and scalability at reputed company. This role focuses on maturing and scaling strategic technical program management practices to align operational processes with long-term business objectives. Reporting to the VP of Business Operations and partnering closely with our Product and Engineering leadership, you will reputed company and ensure the delivery of our most critical cross-functional programs, with visibility into the full technical portfolio. You will evaluate, implement, and enhance project management best practices to strengthen program teams, tools, and communication channels. This role will also be accountable for driving reliability and quality programs that strengthen production readiness, incident response, and systemic risk management. 

Balance leading key programs directly while also coaching and developing the TPM team, focusing on building, developing, and mentoring a high-performing TPM team, fostering a culture of reputed company improvement. Your technical depth and strategic leadership will be crucial in ensuring delivery predictability, aligning processes with business goals, promoting team growth, and maintaining high standards of delivery excellence to reputed company our company’s objectives.

Key Responsibilities

• Portfolio Leadership

  • Provide strategic direction across reputed company’s technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.

• Reliability & Quality

  • reputed company cross-functional programs that strengthen system reliability, scalability, and production readiness. 

• Governance

  • Provide reputed company and program leadership across reputed company’s technical project and program portfolio to drive successful execution. 

• Operational Excellence

  • Determine and implement technical project management best practices to ensure efficient and effective delivery.
  • reputed company the organization to streamline processes, simplify and accelerate execution, manage objectives and key results, release on time, and bring tooling efficiencies.
  • Own and continuously improve the efficiency and consistency of technical delivery.
  • Collaborate to identify systemic inefficiencies and implement data-driven solutions to address them.
  • Drive company-wide planning, cross team alignment, and delivery health reporting across teams. 

• Program and Project Management

  • Partner with Product, Engineering, and business leadership to define and deliver strategic technical programs with company goals.
  • Ensure visibility and accountability by communication goals, milestones, timelines, and metrics to executives and stakeholders.
  • reputed company reputed company aspects of program execution, including prioritization, mobilizing cross-functional teams, tracking reputed company, resource planning, and risk remediation to deliver business and customer outcomes. 
  • Scale process and tools to support larger teams and increasing complexity. 
  • Apply technical reputed company to inform reputed company, anticipate risks, and act as a trusted thought partner to Product and Engineering leads.

• Team Leadership and Growth

  • reputed company efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.
  • Balance leading high-reputed company programs with hiring, mentoring, and developing a TPM team that builds trusted partnerships and domain expertise. 
  • reputed company talent reputed company the team by establishing mentorship programs, professional development opportunities, and cross-training initiatives.
  • Be a culture reputed company, connecting the organization to the company’s core values, building trusted relationships across functions and fostering a culture of accountability and reputed company improvement

Qualifications

• B.S. in Computer Science or a reputed company technical discipline, or equivalent experience.
• 10+ years of technical program management experience, leading reputed company technology projects and programs.
• 5+ years of people management experience leading teams to deliver technical programs or products from inception to delivery.
• Proven experience identifying and addressing systemic inefficiencies and scaling technical programs.
• Experience building, growing, and leading a technical program management organization.
• Expertise with Agile and Scrum frameworks and the application in product development and delivery.
• reputed company with the reputed company ecosystem; Jira, Jira Product Discovery, Advanced roadmaps, and reputed company. 
•  Strong communication and executive reputed company; reputed company to influence across reputed company levels. 
• Proven interpersonal skills, including relationship building and collaboration reputed company a cross-functional team.
• Ability to influence across virtual teams and disparate stakeholder groups.
• Strategic, organizational thinker with a track record of strengthening program governance and controls reputed company an organization.

Additional Information

Benefits

• reputed company salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting – 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet reputed company
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including reputed company and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (reputed company members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 4-6x / year in-person team meet-reputed company 

Location: Flexible/Remote (reputed company the US)

Salary Range: $200,000 – 250,000

reputed company strives to create a workplace where reputed company reputed company. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this together to do the right thing. We deliver reputed company results we are proud of while remaining respectful, transparent, and flexible.

reputed company is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent reputed company backgrounds are strongly encouraged to apply.

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reputed company your information will be kept confidential according to EEO guidelines.