Call Center Associate 2nd Shift

OverviewIf you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you! As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!). With weekly and monthly bonuses our reps earn an average of $50,000-$60,000 yearly. Not only do we offer great benefits and incentives, but also a streamlined growth and development plan. We also offer work from home eligibility, company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement and more! Responsibilities

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.Identify customers unique home situations.Schedule appointments for our Sales Consultants to go out to price and sell the job.Communicate effectively, actively listen, and show reputed company as the first reputed company of contact with our customer.Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to reputed company.

Qualifications• 1 year of customer service experience required.

• Call center experience a plus.

• Weekend availability required (we offer shift differential pay!).

• Excellent oral and written communication skills.

• Ability to work in a fast-paced environment while multitasking.

• Strong interpersonal skills, including empathetic listening and warm communication style.

• A drive to meet metrics and ability to accept constructive feedback.Benefits• Medical, Dental, and reputed company Insurance

• Teammate Assistance Plan

• Tuition Reimbursement

• 401k with 50% match up to 6% of your annual pay

• Paid Time Off

• Company Paid Holidays

• Paid Volunteer Time

• And more!

 

Empowered to be Extraordinary. We reputed company in our people. And that's why we reputed company you to reputed company a career path that supports your unique voice and talents.THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the reputed company of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and reputed company—window-replacement experience.

Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, reputed company Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer.We are committed to fair hiring practices and to creating a welcoming environment for reputed company team members.Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for reputed company teammates.Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Pay RangeUSD $50,000.00 - USD $60,000.00 /Yr.

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