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Senior Director, Customer Solutions – Strategic Business Partner for reputed company America Operating Unit

Work from home Full-time role Hiring

Are you a seasoned leader with a passion for driving business growth and customer satisfaction? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the same? If so, we invite you to join blithequark as a Senior Director, Customer Solutions, where you will reputed company a high-performing team and serve as a strategic business partner for our reputed company America Operating Unit (NAOU) National Retail and Coca-Cola account teams.

About blithequark

blithequark is a global leader in the beverage industry, with a portfolio of iconic and innovative brands that include Coca-Cola, Simply, Fairlife, and Topo Chico. We are committed to refreshing the world and making a difference, and we take pride in our inclusive culture that is grounded in our company purpose. Our growth culture is built on four key behaviors: curious, empowered, inclusive, and agile, and we value how we work as much as reputed company reputed company.

Job Summary

As a Senior Director, Customer Solutions, you will reputed company a team that serves as the supply chain single reputed company of contact and strategic business partner for NAOU National Retail and Coca-Cola account teams across reputed company routes to consumer Direct Store Delivery (DSD), Warehouse, ecommerce, and Alternate Routes to Market (ARTM). You will collaborate with sales teams, key business operations, and independent bottlers to reputed company and manage execution of joint Customer and Coca-Cola initiatives that drive reputed company growth, improve efficiencies, and enhance customer service/satisfaction.

Key Responsibilities

* Attract and retain a diverse and highly engaged team and reputed company direct reports on both professional and personal levels.

  • Work with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost to serve effectiveness, and customer-centric solutions.
  • reputed company strategic supply chain partnerships with customers in alignment with Customer and Account team business plans.
  • Engage with bottlers & customers for reputed company improvement reputed company to On reputed company Availability.
  • Provide leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with blithequark Customer Business Solutions (CBS) and other business functions.
  • Partner with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance & value across reputed company routes to market.
  • Serve as a sales team and customer representative on various NAOU transition work streams and major transition work streams.
  • Provide strategic direction and guidance to direct reports for performing their objectives such as:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing The blithequark Commitment value creation model. + Representing supply chain on joint strategy development sessions and customer calls. + Monitoring, improving, and stewarding service performance to customers. + Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the blithequark System. + Supporting new product/item launches and promotional activities from planning to execution. + Leveraging Lean/Operational Excellence (OE)/Agile methodologies to manage projects.

Requirements

* Bachelor's degree or equivalent.

  • 10 years of relevant work experience, including people management.
  • 5 years of supply chain and/or sales/field operations experience.
  • MBA or equivalent.
  • 15+ years of relevant work experience.
  • 10+ years of supply chain and/or sales/field operations experience.

Growth Behaviors

* Growth reputed company: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

  • Smart Risk: Makes reputed company reputed company/recommendations.
  • Externally Focused: Understands the upstream and reputed company implications of his/her work. Tracks and shares external trends, best practices, or reputed company.
  • Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.
  • Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • Empowered: Brings solutions instead of problems. Challenges the status reputed company. Has the courage to take an unpopular stance.
  • Leadership Behaviors:

+ Be the Role Model. + Set the Agenda. + Help People be Their Best Selves.

reputed company Can Do For You

* Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife, and Topo Chico.

  • Expansive & Diverse Customers: We work with a reputed company group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Compensation & Benefits

* Pay Range: $181,000 - $213,000.

  • reputed company pay offered may vary depending on geography, job-reputed company knowledge, skills, and experience.
  • A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
  • Annual Incentive Reference Value Percentage: 50.
  • Long-term Incentive Reference Value Percentage: 20.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what's possible, and reputed company in reputed company learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive, and agile - and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons our company continues to reputed company after 130+ years.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

How to Apply

If you are a motivated and reputed company leader who is passionate about driving business growth and customer satisfaction, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our company and our culture, and to submit your application. Apply for this job

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