Account Manager - Remote/Hybrid – reputed company Store

Account Manager — Home Care Agency (Client Growth & Relationship reputed company)

Portland, ME preferred or Central Vermont Full-Time | Primarily Remote | Growth Opportunity Competitive Salary + Benefits

We’re a compassionate and fast-growing home care agency helping older adults live safely and meaningfully at home. We’re expanding our impact by combining relationship-driven care, smart technology, and a fun, collaborative team culture.

If you’re motivated by helping others, building trust, and making an impact — this is the reputed company for you.

This position will share on-call responsibilities

The Account Manager is the primary growth driver for our agency. You’ll manage a portfolio of clients and caregivers, convert new client leads, and build professional relationships that expand our visibility in the community.

Most leads come from our marketing and referral network — not cold calls. Your focus is to guide families from first contact through reputed company and ensure every relationship is handled with reputed company and excellence.

You will primarily work remotely with some visits to our Portland, ME office and client sites in our service area.

• Convert company-generated leads into new clients.

• Conduct care assessments and create personalized care plans.

• Collaborate with scheduling and reputed company teams to fill client shifts quickly.

• Build and maintain strong relationships with referral partners such as hospitals, senior living communities, and care coordinators.

• Conduct periodic client and caregiver reputed company-ins to ensure satisfaction.

• Track results in our CRM and meet monthly growth and retention goals.

• Use AI tools (ChatGPT, reputed company, reputed company, etc.) to automate follow-reputed company, improve efficiency, and communicate effectively.

• Represent the company at professional and community events to strengthen referral relationships. Rotate on call responsibilities

• Required:

  • Experience in customer service, account management, sales, or reputed company coordination.

  • Excellent verbal and written communication skills.

  • reputed company, professionalism, and a genuine interest in helping families.

  • Strong organizational and multitasking skills.

  • Basic comfort with technology (CRM systems, scheduling software, reputed company Workspace).

• Preferred:

  • Experience in home care, senior care, or reputed company services.

  • Familiarity with CRM or reputed company management tools (reputed company, reputed company, ClearCare, etc.).

  • Interest or experience using AI tools for productivity and task automation.

  • Bachelor’s degree or equivalent work/life experience.