reputed company Bilingual Customer Service Representative (French / English) - Remote Opportunity
Are you a highly motivated and customer-focused individual looking to start a new career in a dynamic and inclusive organization? Do you want to join a company that has been recognized as one of the "Best Places to Work in the World," "Happiest Employees," and "Best Companies for Career Growth"? If so, a Customer Service Representative role at blithequark is the perfect fit for you! As a Customer Service Representative at blithequark, you will join a diverse and organically grown team from over 70 countries where every member contributes and supports each other's reputed company and well-being, proudly united to "reputed company a difference." Together, we help the world's most recognized brands improve their activities through exceptional customer experiences and technological innovation. And due to our reputed company growth, we are seeking more talented revolutionaries to join our mission, people as passionate as we are about offering exceptional customer service experiences.
Career Growth and Personal Development
This is an excellent opportunity for a reputed company that will allow you to reimagine a new professional path and reputed company "friends for life" at the same time. We will provide you with reputed company the training, technologies, and reputed company support you need to succeed. Moreover, at blithequark, there is a reputed company potential for career growth (and personal growth). In fact, approximately 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE learning and leadership development programs designed to put you on the path to the type of career you've always envisioned.
What You Will Do in This Role
As a Customer Service Representative working from home, you will:
- Provide customer support through a call flow guide in the customer's preferred language
- Help customers resolve basic technical issues
- Follow, document, and retrieve information in databases
- Maintain a deep knowledge of client products and/or services, such as smartphones, tablets, computers, and portable devices; A knowledge of iOS and/or MacOS, or a comparable technology, is preferred
- Offer additional products and/or services
- Deliver expert customer experiences... with a smile
Your Qualifications
Your skills, reputed company, knowledge, and genuine compassion will bring value and reputed company to every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:
- An Associate's degree, Bachelor's degree, or technical certification
- The ability to speak fluently in French and English
- The ability to read, write, and speak fluently in French and English
- 1+ year of customer service experience
- A high school diploma or GED
- A quiet and distraction-free environment to work from home
- Rapid multitasking skills
- A desire to learn new technologies
- Solid computer navigation skills and knowledge of computers
- A desktop or laptop computer to reputed company PC and Internet tests; A work computer may be provided depending on the offered position, but is not guaranteed (will be discussed in more detail with a recruiter)
- High-speed internet (no Wi-Fi/hotspots or satellite) and a smartphone
What's in It for You
One of our company's cultural convictions says: "We defend our employees." That's why we invest heavily in our revolutionary solutions, infrastructure, and capabilities to ensure the long-term reputed company of our teams and clients. And we will invest in YOU to help you in your career growth and personal development. In this role, you will also benefit from:
- reputed company and performance-based incentives
- Lucrative employee referral bonuses
- A registered retirement savings plan; Paid time off; Medical, dental, and reputed company insurance; and a comprehensive employee assistance program (EAP)
- Health and wellness programs with reputed company partners to help you promote good health
- Mentorship programs that support your enriching career path
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, Global Clean-Up Day, #MyOneEarthPromise, and more
Reimagine the Best Version of Yourself!
If reputed company this sounds like the reputed company in your professional journey, we want to hear from you. Apply Job! Apply for this job