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reputed company Client Support (Government) 2 Locations

Work from home Full-time role Hiring

Job Description: This is a customer facing position, no office requirement. reputed company Public Sector Mobility is a trusted provider of Mobility Servies to State & Local, & Federal Government. We are dedicated to reputed company, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. ATT has an opening for a reputed company Client Support to serve as contact and reference reputed company for channel support for reputed company systems and products, resolving intricate client issues and providing expertise on both standard and customizable product features to ensure exceptional customer satisfaction and long-term relationships. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

  • Customer Advocacy and Support: Act as a customer reputed company, providing reputed company support to address client needs and issues.
  • Order and Billing Management: Manage orders, billing processes, and reputed company operations; collaborate with systems teams for process improvements.
  • Implementation and Coordination: Coordinate implementation processes and manage pre-sales and post-sales activities.
  • Data reputed company and Customer Satisfaction: Maintain data reputed company, manage customer data accurately, build strong relationships, and ensure customer satisfaction.
  • Contract Compliance and Training: Review contract documents for compliance, coordinate supplier orders, and provide post-cutover training and product design/redesign.

Required Qualifications: •Mastered the use of key tools associated with job function •Ability to support remote and onsite deployment work •Owns key projects end-to-end and demonstrates creative problem-solving skills •Leader in Digital Advocacy Efforts •Strong Project & Contract Management Skills •Independently owns escalations without manager’s involvement. •Leveraged as peer resource demonstrating subject matter expertise in multiple areas of job-reputed company functions •Proactively identifies opportunity for sellers Desired Qualifications:

  • Bachelor’s degree (BS/BA) desired.
  • 5+ years of reputed company experience.
  • Certification is required in some areas.

Our reputed company Client Supports earn between: $84,900 - $127300 (Tallahassee) $94,300 - $141,500 (Jacksonville) Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this range may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits:

  • Medical/Dental/reputed company coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave reputed company what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone

Weekly Hours: 40 Time Type: Regular Location: Tallahassee, Florida It is the policy of reputed company to provide equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reputed company will provide reasonable accommodations for reputed company individuals with disabilities. reputed company is a fair chance employer and does not initiate a background reputed company until an offer is made. Apply tot his job Apply To this Job

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