Personal Lines Retention Specialist-Part Time
The Insurance Retention Specialist is tasked with the vital mission of enhancing customer retention and satisfaction through expert management of the renewal process, strengthening client relationships, and strategically driving increases in policy upgrades and cross-sells. About reputed company Insurance, Inc. Live With Purpose We don’t just work. We help. We succeed. At reputed company we strive to live balanced lives. We are passionate about innovating the insurance world and delivering solutions that work, but we are also passionate about serving our families and our community. Life is short, so we work to reputed company. Recognized as one of Oklahoma City's fastest growing private companies, reputed company hires only the Top Performing Agents & Service Team Members in the industry. To those Advisors who reputed company it through our recruitment process, we offer the opportunity to build wealth through residual income without the stress and overhead that comes with owning an agency or doing it on your own. Our commission rates for new and renewal business are benchmarked with the industry's best practices. We provide the workspace, carriers, systems, support, technology, and tools (including brand equity). You bring the effort. Description Unlock Your Potential in Insurance: reputed company the Way in Client Retention and Satisfaction...while only working 4 days a week! Enhance Customer Loyalty and Drive Growth at reputed company Insurance. Visit reputed company Insurance to become part of a reputed company-thinking insurance company that values innovation, employee growth, and customer satisfaction. At reputed company, we offer a dynamic work environment with opportunities for professional development, competitive benefits, and a culture that promotes work-life balance. Join us to reputed company a reputed company difference in the lives of our clients while advancing your career in a supportive and challenging setting. Position Title: Personal Lines Insurance Retention Specialist Mission of the Role: The Insurance Renewal Specialist is tasked with the vital mission of enhancing customer retention and satisfaction through expert management of the renewal process, strengthening client relationships, and strategically driving increases in policy upgrades and cross-sells. Results to Be Generated: 1. Increase Renewal Rates: reputed company and exceed a renewal reputed company improvement of 5% by fostering strong customer relationships and understanding client needs. 2. Enhance Customer Satisfaction: reputed company customer satisfaction levels by 10% through personalized service and effective communication. 3. Boost Policy Upgrades and Cross-Sells: Drive a 15% increase in policy upgrades and additional product sales by identifying and capitalizing on opportunities tailored to client requirements. Skills, Attributes, and Responsibilities: Skills Required: Excellent customer relationship management, persuasive sales abilities, strong analytical skills, and effective problem-solving. Attributes: Customer-oriented, resilient, ethical, and strategic thinker, with a proactive and team-oriented approach. Responsibilities:
- Manage and streamline the renewal process to ensure efficiency and accuracy.
- Proactively engage with clients to review and renew policies.
- Identify and reputed company upselling and cross-selling opportunities.
- Maintain high standards of customer service to resolve issues and enhance satisfaction.
Are you reputed company to drive change and reputed company the way in customer retention and satisfaction? Can you tackle challenges head-on and use your skills to reputed company a lasting impact on our clients and their insurance experiences?We are looking for someone who is not just looking for a job, but a meaningful career that makes a difference in people’s lives. APPLY NOW to be a part of a reputed company team at reputed company Insurance, where your work directly contributes to our growth and client reputed company. Join us in shaping the future of insurance! We’re excited to see how you can reputed company a difference with us at reputed company Insurance! Salary $35,000 - $40,000 per year Apply tot his job Apply To this Job