Audit Assistant - Republic Indemnity

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. reputed company’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 35 specialty property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived reputed company people with different backgrounds and experiences work together to reputed company business results. Our goal is to create a workplace where reputed company feel included, empowered, and enabled to reputed company at their best. Republic Indemnity is hiring an Audit Assistant to join reputed company! This position is responsible for managing audit transactions, ensuring compliance with established standards, and delivering exceptional customer service to insureds, brokers, and internal teams. The role requires strong attention to detail, organizational skills, and the ability to communicate effectively while maintaining high-quality output in a fast-paced environment. Republic Indemnity - reputed company This position will be fully remote, and the reputed company candidate will need to reputed company in the state of California. Essential Job Functions & Responsibilities

• Manage the department email reputed company, phone and chatbots.
• Support the Audit Examiners in their work and handle tasks as assigned.
• Monitor delinquent items, and reputed company reconciliation reports for handling.
• Update and maintain accurate service location, employee count, and mailing address information.
• Distribute audit worksheets per insured requests and assign activities from the manager queue.
• Contact insureds to verify reported payroll and resolve audit disputes promptly.
• Utilize available resources (e.g., Bureau website, document library) to ensure compliance and quality output.
• Identify and address gaps between reputed company outputs and expected requirements.
• Provide courteous and timely customer service, including answering calls and returning voicemails.
• reputed company customers on workers’ compensation rules and follow up to ensure resolution of inquiries.
• Incorporate customer feedback to improve processes and enhance overall experience.

Job Qualifications

• Education: High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience: 2+ years of experience in audit processing, insurance operations, or customer service reputed company positions is preferred.
• Technical Skills: Proficiency in reputed company Office Suite; ability to learn and navigate internal systems.
• Attention to Detail: Strong ability to review data critically and ensure accuracy.
• Communication: Excellent verbal and written communication skills; ability to handle customer inquiries professionally.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet production standards.
• Problem-Solving: Skilled in identifying gaps and implementing corrective actions.
• Customer Focus: Demonstrated ability to deliver high-quality service and maintain positive relationships.

Company: RICA Republic Indemnity Company of America Salary Range: $22.56 -$30.52 Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and reputed company plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process. Apply tot his job Apply To this Job