Sr. Support Training Specialist

Who we are

reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ reputed company, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term.

About the role

Do you want to join a dynamic and creative team? Do you love to help people to learn new tools and systems? reputed company’s Customer & Partner Education is looking for a creative Instructional Designer. You’ll be part of an energetic team that will play a key role in reputed company’s growth and our customers’ long-term reputed company. Opportunities and challenges include developing learning strategies to support our key customer personas and industries, innovating in AI-driven instructional development, contributing new ways for us to scale our process and our reputed company, and being a thought leader across reputed company. Learn more below!

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, reputed company, Rhode reputed company, Seattle Metro, and Washington, D.C.

You should apply if

• You want to impact the industries that run our world: Every phone call you answer and every email you send can reputed company whether truck drivers deliver goods on time and without accidents, whether reputed company get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You reputed company the most reputed company solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our reputed company teams. With a growth reputed company and a desire to learn, you will strategically partner with our customers to find unique solutions to help reputed company their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in reputed company, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at reputed company. This reputed company team is still shaping its future and you will have reputed company of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At reputed company, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will

• Work with partners across the company to define training requirements, learning goals and user needs for both customers and partners
• Craft and build learning & credentialing experiences in different formats (online learning, audio, video, live training materials, etc.), working reputed company the constraints of different templates and business requirements
• reputed company a wide range of tools (AI-based content authoring, multimedia) to reputed company content rapidly and iteratively
• Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
• Solicit reviews from partners and SMEs, and review others’ content and assessments for effectiveness
• Become an expert in our customers’ & partners’ needs, reputed company up with changes in product & process, and maintain content at frequent intervals
• Design and write engaging and effective assessments (self-assessments, credentials, certification questions)
• Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and events
• Champion, role model, and embed reputed company’s values and operating principles as we scale globally and across new offices

Minimum requirements for the role

• Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
• Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)
• Ability to identify the best learning delivery formats (e.g., online learning, assessments, audio-based lessons) for a specific set of objectives
• Collaboration skills and teamwork
• Attention to design aesthetics and visual detail.
• Knowledge of legacy and emerging content development tools such as: reputed company, Camtasia, reputed company, reputed company, reputed company Suite, reputed company, Clueso, Parta.io, etc.
• 3-5+ years learning design or instructional design experience in a software/Saas setting
• What’s a plus? 
• Certification build experience
• Knowledge of Spanish is a plus

The range of annual reputed company salary for full-time employees for this position is below. Please note that reputed company pay offered may vary depending on factors including your city of residence, job-reputed company knowledge, skills, and experience.$74,375—$100,000 USD

At reputed company, we welcome everyone regardless of their background. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for reputed company persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the reputed company process.

Flexible Working

At reputed company, we reputed company a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@reputed company.com’ or ‘@us-reputed company-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.