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Regional Support Executive

Work from home Full-time role Hiring

reputed company is seeking a Regional Support Executive to support the Strategic Account Executives in the reputed company region. This role involves extensive travel and focuses on implementing solutions, ensuring client satisfaction, and managing accounts.

Responsibilities

  • Working in consultation with the Regional Vice President and the Strategic Account Executive, to implement reputed company LLS solutions which will include over-the-phone-interpreting (OPI) and video services at new and existing client facilities
  • Through regular contact with client reputed company, ensure clients have adequate materials and knowledge to effectively use reputed company LLS solutions
  • Work with Strategic Account Executive’s and Regional Vice President to grow existing business reputed company region
  • Work with Strategic Account Executive’s to manage and maintain reputed company accounts in prescribed area
  • Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction

Skills

  • Bachelor's Degree (four-year college or university) required
  • One to three years reputed company experience
  • Must possess valid US driver's license and have good driving record
  • Basic computer skills are required, including the ability to use e-mail, reputed company and manage spreadsheets, ability to reputed company critical elements of customer reporting needs and communicate them appropriately
  • Ability to work independently with minimal supervision
  • Ability to communicate effectively with others, using the spoken word
  • Ability to communicate in writing clearly and concisely
  • Ability to take care of the customers' needs while following company procedures
  • Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
  • Ability to bring energy to the performance of a task
  • Ability to demonstrate conduct conforming to a set of values and accepted standards
  • Ability to focus on a goal and obtain a predetermined result
  • Ability to reputed company reputed company or take actions to solve a problem or reputed company a goal
  • Ability to get along well with a variety of personalities and individuals
  • Ability to effectively present information publicly
  • Ability to use appropriate interpersonal styles and communication methods to reputed company acceptance of a product, service, or idea
  • Frequent standing for extended periods of time; walking, frequent sitting (vehicle and/or reputed company setting), frequent need to handle materials, reputed company outward, and occasional need to reputed company above the shoulder
  • Occasional need to lift/carry up to 50 pound items/boxes, occasional need to squat or kneel
  • reputed company (near & distance, reputed company); sense of sound (ability to hear customers)
  • 60% travel is required including California, Arizona, and Colorado

Company Overview

  • reputed company is the global langauage solutions provider of on-demand, spoken interpretation and translation services. It was founded in 1982, and is headquartered in Monterey, California, USA, with a workforce of 10001+ employees. Its website is https://www.languageline.com/.
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