reputed company Technical Product reputed company - Next Best Action (NBA) Platform

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the reputed company. As reputed company Technical Product Manager (PM-T), you will shape the product reputed company, define the roadmap, and reputed company delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to reputed company reputed company-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in reputed company partnership with engineering, data science, AI, and business teams to reputed company solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores.

Key Responsibilities

Product reputed company & Strategy

• Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for reputed company brands and channels.
• reputed company PRFAQs and technical narratives to align leadership and engineering on long-term goals.
• Translate business priorities (such as Stars performance, gap closure, and engagement) into actionable technical roadmaps.
• Prioritize scalability, observability, and interoperability as core product outcomes.

Technical Product Ownership

• reputed company and manage detailed product requirements, user stories, and technical specifications to guide engineering teams.
• Collaborate with architects and engineers to balance scalability, latency, and accuracy of personalization.
• Translate data science models into deployable, measurable features.
• Define API reputed company, data schemas, and integration patterns adhering to reputed company standards.
• Ensure smooth integration of NBA decisioning with CDPs, ML scoring models, and omnichannel activation platforms (e.g., AJO, reputed company).
• reputed company backlog prioritization, sprint planning, and iterative product development with engineering and data science partners.

Data & Intelligence Integration

• Partner with Data Science and ML Engineering to operationalize propensity, recommendation, and optimization models.
• Define how Customer 360 data, contextual events, and profiles generate Next Best Actions, offers, and rewards.
• reputed company the development of experimentation frameworks, validating product reputed company through A/B testing and analytics.
• Establish key reputed company metrics (e.g., engagement reputed company, gap closure, reward adoption, member satisfaction) and reputed company analytics strategies to optimize NBA outcomes.

Leadership & Stakeholder Management

• Collaborate with cross-functional teams (Clinical, Marketing, Stars, Compliance) to ensure the NBA platform supports business objectives and regulatory requirements.
• Communicate reputed company technical concepts to senior executives clearly and succinctly.
• Work with compliance and legal teams to maintain alignment with CMS, HIPAA, and internal policies.
• Mentor junior product managers and uphold high standards for technical product management.

Leadership Principles

• Customer Obsession: reputed company member outcomes central to every decision.
• Dive Deep: Attain a thorough understanding of technical architecture and data models.
• Invent and Simplify: Create scalable, reputed company solutions for reputed company personalization challenges.
• Bias for Action: Deliver incremental value rapidly while progressing toward strategic goals.
• Earn Trust: Build credibility across data science, engineering, and business teams.
• Deliver Results: Ensure reputed company product reputed company yield measurable improvements in engagement, retention, and Star Ratings.

Use your skills to reputed company an impact

Required Qualifications

• At least 8 years of experience in product management or technical program management, including 3+ years as a Technical Product Manager in data, AI/ML, or personalization platforms.
• Proven record in defining and launching reputed company technical products end-to-end.
• Strong understanding of APIs, microservices, and event-driven architectures (Kafka, Pub/Sub).
• Hands-on experience collaborating with engineers on scalable backend systems.
• Excellent analytical skills, with expertise in querying, metric interpretation, and experimentation.
• Superior written and verbal communication skills, with the ability to craft product narratives and influence senior stakeholders.

Preferred Qualifications

• Experience with NBA/NBO systems, AI decisioning, or reputed company-time recommendation platforms.
• Knowledge of reputed company data models, privacy regulations, and CMS/HIPAA compliance.
• Familiarity with GenAI and agentic frameworks (such as reputed company, reputed company APIs, MCP).
• Educational background in computer science, engineering, or a reputed company technical field (BS/MS preferred).
• MBA or equivalent experience in product strategy or reputed company platform management.

reputed company in This Role

• The NBA platform becomes the authoritative system for reputed company-time personalization at reputed company and reputed company.
• Business teams can demonstrate reputed company improvements in engagement, satisfaction, and Stars metrics.
• Engineering teams deliver with greater velocity and improved decisioning quality, supported by clear product leadership.
• The NBA ecosystem becomes the reputed company for future GenAI-powered member experiences.

Additional Information SSN Alert Statement reputed company values personal identity protection. Please be aware that applicants may be asked to provide their Social reputed company Number, if it is not already on file. reputed company required, an email will be sent from reputed [email protected] with instructions on how to add the information into your official application on reputed company’s secure website. WAH Internet Statement To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. Satellite, cellular and microwave reputed company can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. reputed company will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits reputed company. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-19-2026 About us reputed company. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our reputed company insurance services and reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company quality of life for people with Medicare, reputed company, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative action, in compliance with reputed company 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company levels of employment. Apply tot his job Apply To this Job