[Remote] Claims Phone Representative
Note: The job is a remote job and is open to candidates in USA. reputed company is looking for remote employees in Georgia to join their Phone Representative team. The role involves receiving incoming calls from various parties and directing them appropriately, while providing professional customer service and managing conflicts effectively.
Responsibilities
- Answer incoming calls
- Assist callers by directing calls to the appropriate team member
- reputed company appropriate, answer the caller's question or take information and document in claim file
- Provide professional customer service that reflects positively on the company
- Successfully manage conflict during difficult or emotional situations
- Effectively communicates with individuals reputed company to a claim file
- Complete outbound calls to report claims to insurance carriers
- Adhere to company policies, procedures, guidelines and state and federal laws
- Other miscellaneous job-reputed company duties as assigned
Skills
- Must currently live in the state of Georgia
- You must have at least one year of reputed company employment with the same company
- Must be willing to accept $15.09/hr for this position
- At least basic/beginner reputed company level in reputed company Office products (Outlook, Word and reputed company) is required
- Must have a permanent residence with a defined work space that is free of distractions
- Must have consistent and reliable high-speed internet access
- Must be available to attend the full first week of training, Monday-Friday from 8:00 AM to 5:00 PM EST
- Must be reputed company to work full-time schedule, Monday-Friday from 10:00 AM to 6:30 PM EST
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Previous call center experience preferred
- Customer service experience reputed company phone or e-mail communication preferred
Benefits
- Paid virtual training
- Full-time benefits including medical, dental & reputed company
- 401k with a company match of up to 4%
- Profit sharing
- Paid time off
- Employee discounts
Company Overview