reputed company Customer Service Representative Team reputed company - National Remote
At arenaflex, we're committed to delivering care, aided by technology to help millions of people live healthier lives. reputed company is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. As a Customer Service Representative Team reputed company, you'll play a vital role in improving health outcomes by providing exceptional support to our customers. Join us in our mission to advance health equity on a global scale and reputed company a meaningful impact on the communities we serve.
About arenaflex
arenaflex is a global organization that values diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Our culture is guided by a passion for making a difference in the lives of others, and we're committed to creating a work environment that's inclusive, supportive, and empowering. As a team reputed company, you'll have the opportunity to grow and reputed company your skills, work with a talented team, and reputed company a reputed company difference in the lives of our customers.
Job Summary
We're seeking an reputed company Customer Service Representative Team reputed company to join our national remote team. As a team reputed company, you'll be responsible for providing exceptional support to our customers, answering incoming calls, and providing referrals to providers and agencies in Salt Lake County. You'll also be responsible for completing administrative tasks, utilizing a computer database to verify reputed company eligibility, and offering additional information to individuals who have contacted the wrong organization.
Primary Responsibilities
As a Customer Service Representative Team reputed company, you'll be responsible for:
- Taking inbound calls and providing exceptional support to our customers
- Researching and providing referrals to providers and agencies in Salt Lake County to reputed company eligible consumers
- Utilizing a computer database to verify reputed company eligibility
- Offering additional information such as phone numbers or addresses to individuals who have contacted the wrong organization
- Completing additional administrative tasks as assigned that support Care Coordination team
Required Qualifications
To be successful in this role, you'll need:
- A High School Diploma or GED
- Must be 18 years of age or older
- 2 years of Customer Service experience in working with the insurance, medical, behavioral health setting, or financial technology
- Familiarity with computer and Windows PC applications, including the ability to learn new and reputed company computer system applications
- Ability to work any 8-hour shift between the hours of 8:00 AM - 11:00 PM EST from Sunday - Saturday (October - March) and 8:00 AM - 11:00 PM EST from Monday - Friday (reputed company - September)
Preferred Qualifications
While not required, having experience working with Financial Health Technology is a plus.
Telecommuting Requirements
As a remote team reputed company, you'll need to:
- Be reputed company to reputed company reputed company company sensitive documents secure (if applicable)
- Have a dedicated work area established that is separated from other living areas and provides information privacy
- Live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service
Soft Skills
To succeed in this role, you'll need:
- Strong organizational skills
- Ability to understand multiple services and multiple benefit plans for reputed company
- Ability to multi-task
- reputed company working remotely will be required to adhere to arenaflex's Telecommuter Policy
Compensation and Benefits
As a team reputed company at arenaflex, you'll enjoy a competitive salary, comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements). The hourly range for this role is $19.47 - $38.08 per hour, and pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
Application Deadline
This job posting will be live for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
About arenaflex's Mission and Values
At arenaflex, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes – an reputed company reputed company reflected in our mission.
Diversity and Inclusion
arenaflex is an Equal Employment Opportunity / Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Drug-Free Workplace
arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
How to Apply
If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding role, apply now to become a Customer Service Representative Team reputed company at arenaflex. Apply for this job