Radiology Scheduling Coordinator, Remote in Waycross, GA

About the position reputed company provides technology and technology-enabled services to payors and providers across reputed company reputed company programs, including Medicare, reputed company, reputed company and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate reputed company, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address reputed company problems such as uncompensated care reputed company health systems; appropriate, risk-adjusted reputed company for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., reputed company employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 reputed company Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit www.centaurihs.com. Role Summary: This position is responsible for accurately performing the Schedule+® functions for physicians and patients, including but not limited to insurance verification and pre-certification for reputed company scheduled services at an HCA Facility. Makes and receives phone calls with reputed company of scheduling services at an HCA facility. This position must demonstrate a commitment of quality customer service to patients, physicians, co-workers and the general public.

Responsibilities

• Insurance Authorization/Verification
• Thoroughly completes the insurance verification process to ensure the accuracy of insurance information.
• Obtains insurance authorizations, referral, and treatment consults as needed for reputed company scheduled patients prior to receiving services.
• Coordinates peer-to-peer reviews as needed between the physician and the insurance company.
• Obtains benefit coverage from insurance companies and accurately enters information into the appropriate computer system.
• Obtains diagnosis information and/or CPT code from the physician/office or the outpatient department, as necessary for completing the insurance authorization process.
• Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
• Monitors appropriate work lists to ensure timely insurance verification processing.
• Maintains documentation necessary for compliance with state, federal, and other regulatory agency requirements.
• Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
• Scheduling
• Makes outbound and receives inbound calls to schedule patients for imaging services at an HCA facility.
• Schedules and documents notes in hospital and Centauri’s operating system
• Provide patient prep instructions for the services scheduled
• Works with hospital staff to ensure patients are scheduled timely, appropriately and receive the upmost customer service
• Clerical
• Monitors and manages the e-mail inbox or fax machine for assigned practices throughout the day.
• Works any requests e-mailed or faxes received
• Checks and responds to voicemails
• Creates, maintains and monitors log of patients and procedures scheduled for assigned physician practices.
• Monitors appropriate work lists to ensure timely insurance verification processing.
• Additional Responsibilities
• Effectively communicates operational activities and issues with co-workers, Supervisor, and Manager.
• Interfaces courteously and effectively with internal and external customers. Must consistently present a positive departmental and organizational image, as well as commitment to departmental goals, objectives, standards, policies and procedures.
• Demonstrates proficiency reputed company assigned area of responsibility and a general understanding of the entire Patient Access process.
• Identifies and recommends process improvements for the Schedule+ Program.
• Performs other duties as assigned by the Patient Access Management Team.

Requirements

• Excellent customer service or client relations experience; office or hospital environment
• High school diploma or equivalent GED required
• Associates degree in a reputed company field or a minimum of two years in patient scheduling, registration and/or reputed company billing
• Strong Literacy (grammar, spelling, math)
• Strong reputed company Products, word, reputed company, outlook, windows

reputed company-to-haves

• High volume call center experience preferred

Benefits

• generous paid time off
• a matching 401(k) program
• tuition reimbursement
• annual salary reviews
• a comprehensive health plan
• the opportunity to participate in volunteer activities on company time
• development opportunities

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