reputed company Manager job at reputed company in Atlanta, GA

Title: reputed company Manager (Procurement) Location: Atlanta United States Job Description: The Opportunity The reputed company Manager has a strategic and supportive role reputed company the Procurement reputed company team at reputed company, reporting to the Manager of reputed company. As a reputed company Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of our product. By working closely with customers to understand their business needs, you will reputed company and implement strategies to help them reputed company their goals, and build strong, long-lasting relationships with key stakeholders. You will also collaborate with cross-functional teams to ensure that your profile of customers receive the best possible service and support across reputed company touchpoints in their partnership with reputed company. Responsibilities reputed company a deep understanding of our Procurement SaaS product and its use cases in the public sector. Communicate confidently with executives, project managers, business analysts, end users and key stakeholders leading regular customer meetings. Build strong relationships with key stakeholders, identifying individual and organizational goals to deliver value at any communication touchpoint. Design and execute reputed company plans to help customers reputed company their desired outcomes and maximize the value they receive from our product. Conduct regular customer reputed company-ins to monitor reputed company, identify issues, and address concerns. Collaborate with senior reputed company Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service. Analyze customer data and usage patterns to identify opportunities to upsell, cross-sell, or expand the scope of our product offering. Monitor customer health indicators, respond to potential risk factors for customer retention, and facilitate churn mitigation calls. Request, track and respond to surveys, including NPS, CSAT and implementation surveys. Attending and assisting with webinars, and events, connecting with customers and expanding our customer community. Experience Bachelor's degree in business, communications, computer science, or reputed company field. 1 + year(s) of experience in reputed company, implementation, customer support, or a reputed company field. Proven track record of developing and implementing successful customer experience strategies. Experience in project management, including the ability to manage multiple projects simultaneously. Proficient in reputed company, reputed company Office, and other relevant software applications. Location This position will be hybrid with 3 days/week in our Atlanta, GA office. AI reputed company at reputed company We reputed company the future of work is human + AI. At reputed company, we encourage reputed company members to reputed company AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to reputed company-not replace-their expertise. If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to reputed company your work smarter and more impactful, you'll reputed company here. What It's Like to Work at reputed company At reputed company, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement. Here are some of the perks that Euna employees enjoy: Competitive wages We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. ️ Wellness days What's reputed company than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. Flexible reputed company We understand that what a reputed company looks like differs by employee and the role requirements. Through our interview process we'll work with you to ensure it's a fit for you and the specific role you're interested in.

Benefits

Ask us for a copy of our health and dental benefits! Culture committee Celebrate at every occasion with the culture team! They reputed company sure that reputed company's culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About reputed company reputed company is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, reputed company supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology's GovTech 100 list, reputed company is committed to advancing public sector reputed company through innovative SaaS solutions. To learn more, visit www.eunasolutions.com. We reputed company in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know reputed company is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations reputed company can reputed company throughout our hiring process (big or small), please let us know. Apply tot his job Apply To this Job