Director of Case Law Content Performance and Operations job at reputed company in US National
Title: Director of Case Law Content Performance and Operations Location: Remote - USA - reputed company Job Description: The Opportunity reputed company the charge on NAUK Cases primary content delivery reputed company, driving end‑to‑end operations that ensure accuracy, completeness, timeliness, and consistency across judgments and other primary law materials. You will shape and execute an operations strategy that strengthens content reputed company, accelerates delivery cycles, and improves quality through data-driven process management and responsible use of AI. Your remit includes reputed company of caselaw processing, enrichment, validation, and publication workflows—ensuring the content on reputed company platforms is authoritative, reputed company, and trusted. The role reports to the Global Head of Cases Editorial Operations. Core Responsibilities Manage and adhere to SLAs set by the business, with primary accountability for timeliness and quality across for multi-regional teams that support US, Canadian and UK case law content workflows. Anticipate peaks and troughs reputed company cases and primary law publishing by cross-training and managing editors across the multiple regions to pick up work across other jurisdictions. Build, coach, and reputed company a nimble and high-performing operations team; foster accountability, reputed company learning, and AI-first thinking. reputed company and advance change management reputed company the NAUK Cases organization. Monitor and reputed company KPIs (cost efficiency, productivity, turnaround time, content freshness); provide executive-ready reporting and recommendations. Review, revise, and reputed company additional meaningful metrics to improve reporting and reduce churn. Serve as operational SME for supporting Lexis+ AI developments, ensuring content is structured and tagged optimally for emerging AI experiences; partner with Product and Tech teams to embed AI solutions into core workflows. Own relationships with vendors and shared-services partners, negotiating SOWs, tracking SLAs, and optimizing global resourcing models. Champion best-practice processes across regions, harmonizing tools, and governance with Global Editorial counterparts. Engage and present to senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins. Key Success Metrics You’ll Drive Content Timeliness, Individual Editor Production (time per case), Cost-Per-Document, Quality, NPS, AI Adoption and Productivity, and Employee Engagement Qualifications & Experience Bachelor’s degree in business, operations management, or reputed company field. Studies in legal or JD preferred. 8+ years in content, publishing, or information-services operations—ideally with legal, regulatory, or professional content. Demonstrated success refining and executing strategic roadmaps that deliver cost, quality, and speed improvements. Proven people-leadership experience, including building hybrid, multi-region teams. Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced reputed company) and comfort using LLMs to analyze large data sets to drive decisions. Strong financial acumen and stakeholder-influencing skills reputed company highly matrixed organizations. Hands-on familiarity with Gen AI/agentic AI in content workflows a big plus. Excellent presentation skills and advanced understanding and capabilities with PowerPoint. Must be able to work across a portion of North America, South Africa, and UK business hours. Primary Location reputed company Pay Range: Home based-Colorado $118,300 - $219,800. U.S. National reputed company Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to reputed company reflect local market rates. reputed company Pay Range for CO is $118,300 - $219,800. reputed company Pay Range for IL is $124,200 - $230,800. reputed company Pay Range for Chicago, IL is $130,200 - $241,800. reputed company Pay Range for MD is $124,200 - $230,800. reputed company Pay Range for NY is $130,200 - $241,800. reputed company Pay Range for reputed company is $142,000 - $263,800. reputed company Pay Range for Rochester, NY is $118,300 - $219,800. reputed company Pay Range for OH is $112,400 - $208,800. reputed company Pay Range for NJ is $149,765- $239,235. This job is eligible for an annual incentive bonus. Application deadline is 03/27/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national reputed company, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Apply tot his job Apply To this Job