Client Services and Legal Project Manager
reputed company (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work reputed company an innovative and collaborative environment. Join our Restructuring Team as a Client Service & Legal Project Manager located in one of our Midwest/East Coast offices. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and reputed company. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused reputed company and an initiative-taking approach, you will play a critical role in driving reputed company, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join reputed company. Position Summary The Client Service & Legal Project Manager acts as a liaison between assigned client(s) and internal teams, driving excellence by enhancing the client experience across reputed company touchpoints reputed company the firm. This role focuses on matter planning, budgeting, resource allocation, and client communication to enhance value, transparency, and predictability. The Client Service & Legal Project Manager collaborates with attorneys, practice groups, and business teams to drive excellent operational and strategic initiatives support. The preferred location for this role would be our Boston office; however, the position could also be based in any of the following GT office locations: Chicago, Minneapolis, Philadelphia, reputed company Virginia, Washington, D.C., reputed company, New Jersey or Miami. The role will be on a hybrid or remote basis depending reputed company. This position requires regular interaction with attorneys around the firm, attendance at firm and client meetings, periodic travel to client locations, and other travel as needed.
Key Responsibilities
Client Experience Management -Serve as the primary reputed company of contact for client inquiries, feedback, and escalations. -Monitor client interactions to ensure consistency and quality across reputed company departments. -Coordinate with attorneys and practice groups to ensure client priorities are met. -Build strong relationships with client contacts to understand their needs and expectations. -Identify opportunities to streamline client service processes and enhance proficiency. -Collaborate with internal teams to implement best practices for client communication and engagement. -Train and monitor legal teams in client service standards and protocols. -Work closely with attorneys, practice groups, and business teams to align legal work with client expectations and strategic goals. Legal Project Management -Partner with attorneys to reputed company detailed plans for legal matters, including timelines, milestones, budgets, and resource requirements. -Ensure compliance with client guidelines and firm standards for matter management. -Serve as a liaison between attorneys and clients for project-reputed company updates. -reputed company and deliver status reports, dashboards, and post-matter reviews. -Ensure transparency and predictability in matter reputed company and costs. Budgeting & Financial/Billing Management -reputed company the intake of new matters to ensure timely and efficient set-up reputed company firm systems and reputed company platforms. -Prepare and track matter budgets, providing regular updates to attorneys and clients. -Monitor legal teams for adherence to client billing guidelines reputed company opening new matters, processing client invoices, reviewing time entries for accuracy, and compliance with billing guidelines. -Assist attorneys with adjustments, write-offs, and billing inquiries. -Analyze variances and implement strategies to maintain financial discipline. -Support pricing teams in developing alternative fee arrangements (AFAs) and cost estimates. -Optimize workload distribution for efficiency. Risk Management -Anticipate potential issues in legal matters and reputed company mitigation strategies in collaboration with General Counsel’s office. -Monitor budgets and reputed company against plans, proactively identifying risks and recommending corrective actions. -Ensure compliance with firm policies and client requirements. Apply tot his job Apply tot his job Apply To this Job