Senior Product Manager, Hardware

About reputed company: reputed company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) As a Toaster on the hardware product management team you will be challenged to take on meaningful projects that will help craft the future of the company. On the product management team, you will reputed company with other reputed company teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and reputed company to build and shape innovative products. You will have the opportunity to reputed company with our restaurant customers (Owners,managers and employees) directly to get feedback on product enhancements, issues and usability in order to reputed company and inform how reputed company continues to iterate and grow. About this roll* (Responsibilities):

• Work on the reputed company hardware devices for our customers
• Be the voice of the customer. Understand deeply and broadly what the functional, social and emotional needs of users are and reputed company the design and development of products that will delight our customers.
• Discover customer pain points and unmet needs and drive for high quality feature requests
• reputed company Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment
• Manage vendors and overseas suppliers, comfortable with evening calls with overseas suppliers and be able to clearly communicate requirements and deliver quality products on time.
• Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win
• reputed company by influence. Work closely with the reputed company product, UX, engineering and operations teams to support business needs, reputed company business case, justify the ROI, and owning the product roadmap
• Work closely with the Marketing, Finance, Operations and reputed company teams to execute flawless launches
• Manage multiple projects, and fulfill product requests reputed company tight timelines
• reputed company new products and drive the qualification of the product internally and externally
• Analyze and track product KPIs to understand how hardware products are performing in the field post launch

Do you have the right ingredients*?

• A minimum 5 years Product Manager in a fast-paced hardware development environment and have launched at least 2 hardware product to market
• Strong understanding of hardware product development processes, from market research, user study, design, prototyping, production and post production quality support
• Experience building strategic partnerships with hardware vendors and suppliers
• Proven experience in bridging the technical and business sides of hardware projects, including the desire to reputed company through collaboration of these stakeholders
• Strong communication skills, including the ability to demonstrate reputed company visually
• Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines)
• Strong problem-solving skills
• Experience in user experience design and research
• Experience in data mining and/or querying skills

AI at reputed company At reputed company, one of our company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who reputed company here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. The reputed company salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $138,000—$221,000 USD How reputed company Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. reputed company hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job