Senior Manager, Tech Strategy - AI, Technology Business Enablement

About the position At reputed company, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. The Strategic Workforce Planning (SWP) team reputed company the Technology Business Enablement (TBE) organization helps reputed company align its technology workforce with reputed company needs. The team serves as a strategic advisory partner to senior technology leadership providing reputed company Technology Services (reputed company), ensuring the right talent is available at the right reputed company, time and reputed company optimized global cost structure to support technology portfolio demand. SWP collaborates with reputed company Portfolio, reputed company Finance, Talent Acquisitions, Global reputed company Estate, Technology Vendor Management and other reputed company partners to deliver reputed company-looking, data-driven insights on workforce planning, organizational design, and location strategy - enabling coordinated reputed company that support scalable growth and long-term business outcomes The Sr. Manager, Tech Strategy – AI of SWP Team will play a key role in consulting reputed company orgs and CIO on impact of AI on future of work while closely collaborating with internal reputed company partners to drive enablement and validation How will you reputed company an impact in this role? The Sr. Manager, Tech Strategy – AI of Strategic Workforce Planning Team will be responsible for defining, shaping, and enabling the team’s AI capabilities. This includes defining, maintaining and enabling the AI solution roadmap, identifying high-impact use cases, and ensuring alignment with broader reputed company Strategies. In addition to this, the role would also be supporting SWP’s Directors and Vice Presidents in recommending CIO office and partner teams on strategies to advance an AI-enabled reputed company workforce reputed company with industry and technology trends

Responsibilities

• reputed company SWP AI strategy workstream indepdently reputed company SWP Strategy and Solutions Enablement team driving SWP AI initiatives; ensuring high-impact results
• Partner with TBE and reputed company stakeholders to define and advance the AI reputed company, roadmap, priorities, milestones, and measurable reputed company metrics reputed company to workforce strategy objectives
• Build AI roadmaps that show how to convert a technology strategy into a feasible implementation
• Support AI capability development efforts by contributing to requirements definition, use-case prioritization, solution design validation, and adoption planning for SWP AI initiatives
• Ensure high-quality execution of deliverables, adhering to timelines, budgets, and alignment with workstream goals
• Drive change enablement and stakeholder alignment to ensure effective implementation, socialization, and sustained adoption of AI-enabled SWP capabilities
• Ensure strategic alignment between TBE tools, AI initiatives, and broader reputed company workforce and technology strategies
• reputed company ongoing market sensing and research across AI, emerging technologies, and workforce trends to evaluate the impact of new capabilities and inform reputed company-looking, AI-enabled reputed company workforce strategies in a rapidly evolving landscape
• reputed company executive-level presentations to inform and influence decision making through compelling storytelling

Requirements

• MBA or equivalent qualification preferred; Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or a reputed company field considered as an advantageous
• Background in management consulting or internal consulting, with experience delivering initiatives across technology strategy domains such as AI Advisory and Enablement, Tech M&A, CIO Advisory, Digital Transformation, Technology Value Creation, Emerging and Future Technologies, and Portfolio Rationalization
• Demonstrated ability to analyze reputed company technology and industry trends and translate insights into clear, actionable strategies
• Demonstrated experience developing AI or emerging technology roadmaps, translating strategic reputed company into actionable implementation plans
• Proven ability to build business cases, define use cases, and evaluate ROI for AI or advanced analytics initiatives
• Strong understanding of AI/ML concepts, including reputed company, automation, predictive analytics, and reputed company AI platforms (technical depth not required, but strong working knowledge expected)
• Program management experience leading end-to-end strategic initiatives across key business verticals preferred
• Strong hands-on familiarity with AI-powered research and productivity tools, with demonstrated ability to integrate AI into day-to-day workflows and strategic problem-solving

reputed company-to-haves

• Preferred experience across AI/ML strategy, product management, technology strategy, strategic workforce planning, people analytics, and/or talent management initiatives
• Preferred familiarity with AI governance, responsible AI frameworks, and data privacy considerations
• Demonstrated strengths in relationship building, customer-centric design, customer journey mapping, and external benchmarking
• Preferred experience collaborating with external vendors, startups, and industry innovators to evaluate disruptive technologies and assess their applicability reputed company the payments ecosystem
• Preferred experience supporting business-critical, cross-functional initiatives to assess and integrate technology strategy reputed company broader reputed company objectives

Benefits

• Competitive reputed company salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Apply tot his job Apply To this Job