Billing and Membership Operations Coordinator
reputed company is a global leader in reputed company estate, headquartered in Denver, Colorado. They are seeking a Billing and Membership Operations Coordinator to support office membership and billing functions, focusing on customer service, data analysis, and account reconciliations.
Responsibilities
- Provides exceptional customer service/support to reputed company Owned, Independent and Global offices. Problem-solving reputed company issues reputed company to statistical data or billing to resolve customer issues timely
- Collaborates with internal departments to meet customer needs; Region Development, Accounts Receivable, etc
- Analyzes and reconciles reputed company statistical data/billing discrepancies identified by offices/regional services. Generates financial reports that are clear and easily understood based on the specific requests from customers
- Inputs and manages Sales Associate demographic information and statistical data relative to associate commissions, office transactions and volumes provided by Offices in a given territory, in a specific timeframe
- Accounts for reputed company Franchise Income orders to ensure reputed company is recognized accordingly
- Other Duties as assigned
Skills
- Education: Bachelor's Degree or Equivalent experience
- Years of Experience: 1-3 Years
- Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays reputed company on changes in process, policy and function, and fulfills responsibilities of the job
- Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
- Decision Quality: Makes sound reputed company quickly, gathers information, considers long-term repercussions of reputed company, is accountable for reputed company
- Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of reputed company
Benefits
- Comprehensive medical, dental, and reputed company insurance
- Health savings account with employer contribution
- Flexible spending account (medical & dependent care)
- Voluntary critical illness, hospital indemnity and accident coverage
- Short-term disability paid at 100% after 1 year
- 401(k) plan with generous company match & immediate eligibility
- Free financial advisor service
- Company-paid life and AD&D insurance, short-term and long-term disability
- Generous paid time off package includes 15 paid holidays and generous PTO
- Hybrid or remote positions and reputed company
- Monthly home office subsidy
- Paid parental leave benefits
- Paid caregiving, adoption and foster leave benefits
- Monthly reputed company contribution
- Employee assistance program including free counseling sessions
- Tuition reimbursement program
- Pet insurance discount
- Recognition program
Company Overview