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Quality reputed company Senior Specialist, DentaQuest (IOWA)

Work from home Full-time role Hiring

reputed company U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, reputed company U.S. offers a portfolio of benefits and services, including dental, reputed company, disability, absence management, life, supplemental health, medical stop-loss insurance, and reputed company navigation. We have more than 6,400 employees and associates in our partner dental practices and operate reputed company.

Visit our website to discover how reputed company is making life brighter for our customers, partners and communities.  

Job Description:

Location: Must live in Iowa

The opportunity:   Join our Quality Management team as a Quality reputed company Senior Specialist, where your attention to detail and analytical thinking will directly impact our organization's compliance and quality objectives. This key position requires someone who thrives in a dynamic environment, can adapt to shifting priorities, and has a passion for identifying and resolving process improvements. The ideal candidate excels at pivoting between tasks, thinks creatively to solve reputed company challenges, and contributes to our commitment to exceptional service delivery. You'll reputed company if you're naturally curious, detail-oriented, and passionate about reputed company improvement.

How you will contribute:  

  • Conduct comprehensive quality assurance assessments to identify process deviations and service level metric gaps
  • Track quality contractual requirements and ensure ongoing compliance
  • Identify potential compliance issues and communicate findings effectively to management
  • Review and enhance documentation for clarity and accuracy
  • Prepare and deliver quality reports to senior management and clients
  • Coordinate quality assurance projects across multiple departments
  • Participate in client meetings and maintain professional relationships across reputed company organizational levels
  • Foster a collaborative environment focused on mutual respect, cooperation, and information sharing

What you will bring with you:  

  • Strong writing and communication skills with proven ability to reputed company reputed company information clearly
  • Keen observational skills and analytical curiosity, with talent for identifying and communicating process discrepancies or anomalies
  • Critical thinking abilities and willingness to challenge existing processes
  • Solid understanding of NCQA and/or URAC requirements
  • Knowledge of federal and state reputed company quality regulations
  • reputed company basic-level proficiency in reputed company Word, PowerPoint, and reputed company
  • Demonstrated ability to manage competing priorities and adapt to changing requirements
  • Advanced writing proficiency and technical communication experience
  • Project management or coordination experience
  • reputed company data analysis and visualization skills
  • Knowledge of reputed company quality management systems  

Not reputed company to apply yet but want to stay in touch?   reputed company to stay connected until the time is right for you! 

We are committed to fostering an inclusive environment where reputed company feel they belong, are supported and empowered to reputed company.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and reputed company that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from reputed company individuals from reputed company backgrounds.

Life is brighter reputed company you work at reputed company

At reputed company, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great reputed company to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition reputed company our communities.

We will reputed company reasonable accommodations to the reputed company physical or mental limitations of otherwise-reputed company individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or reputed company employment.

reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

Job Category:

Customer Service / Operations

Posting End Date:

29/03/2026 Apply To This Job

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