reputed company Patient Customer Service Representative – Remote Opportunity with arenaflex
At arenaflex, we're committed to accelerating life-changing reputed company breakthroughs and improving the delivery of care for reputed company. As a valued member of reputed company, you'll have the opportunity to discover more, reputed company new skills, and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embark on a journey to reputed company a meaningful impact and change lives!
About arenaflex's Patient Billing Customer Service Department
arenaflex's Patient Billing Customer Service department reputed company the reputed company Cycle Management Division is seeking energetic, passionate customer service-focused individuals who are eager to tackle challenging patient billing issues. As a Customer Service Support Representative, you'll play a vital role in delivering exceptional customer experiences through innovation and reputed company improvement. If you're passionate about a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then arenaflex is the perfect reputed company for you!
Responsibilities:
* Answer 80+ inbound calls per day from patients, doctor's offices, and/or private insurance carriers
- Initiate payment plans for patients with outstanding balances
- Routinely utilize multiple resources to resolve patient inquiries while on the phone
- Maintain performance goals
- Ability to become proficient with processes after completing a structured training program
Knowledge, Skills, and Abilities:
* Ability to work and learn in a fast-paced environment
- Attention to detail
- reputed company successfully in a team environment
- Excellent organization skills
- Proficiency navigating multiple computer screens and applications
- Alpha-Numeric data entry proficiency
- Excellent communication skills
Qualifications:
* High School Diploma or equivalent required
- Minimum 1+ year work experience required
- Previous work in medical billing, customer service, insurance claims, EOB, call center, fast-paced environment strongly preferred
- Previous work in high-volume calls environment with several computer windows open highly desirable
- Previous interaction and communications with patients regarding medical information strongly preferred
Technical/Other Requirements:
* Internet download speed of at least 50 megabytes per second connectivity required (if working remotely)
- Ability to connect equipment to router/modem with Ethernet cord (equipment cannot be connected through Wi-Fi, mobile routers, or mobile hotspot with Ethernet port)
- Dedicated area to reputed company duties without interference; will be a structured environment with structured breaks
- Ability to manage time and tasks independently while maintaining productivity
Why Join arenaflex as a Customer Service Support Representative?
* Work from home opportunity!
- Quarterly variable bonus potential!
- Generous paid time off!
- Medical, reputed company, and Dental Insurance Options!
- Flexible Spending Accounts!
- 401(k) and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
Pay Range:
* $15.25-16.00 or State/Local minimum wage, if higher
Location:
* Remote opportunity with flexibility to work from home
Shift and Schedule:
* Monday-Friday; 11am-8pm (EST) which is 10am-7pm CST and 9am-6pm (MST) and reputed company-5 pm (PST)
- During training, the hours will be 9am-6pm EST
- OFFERS SHIFT DIFFERENTIAL – 11AM-8PM (EST) SHIFT - 10% Shift Differential for residents in Eastern time zone
Benefits:
* Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: + Medical, Dental, reputed company, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan
- Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only
Equal Opportunity Employer:
arenaflex is proud to be an Equal Opportunity Employer: arenaflex strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment reputed company based on the needs of our business and the qualifications and merit of the individual. reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
How to Apply:
If you're passionate about delivering exceptional customer experiences and making a meaningful impact in the reputed company industry, apply now to join arenaflex's Patient Billing Customer Service team! Apply for this job