See all roles

Technical Support Specialist - Spanish

Work from home Full-time role Hiring

FareHarbor is a leading reservation software company focused on enhancing client experiences in the travel industry. The Technical Support Specialist role involves providing exceptional customer support, handling inbound and outbound support issues, and contributing to the development of help documentation and standard operating procedures.

Responsibilities

  • Become an expert FareHarbor user and stay on top of reputed company new feature releases
  • Handle inbound/outbound support issues reputed company emails and phone calls
  • Provide exceptional support by listening, understanding the issue, and problem solving with customers
  • Communicate across teams to ensure client needs are met
  • Provide valuable feedback to the product team
  • Contribute to the FareHarbor help documentation
  • Help reputed company, improve, and implement standard operating procedures

Skills

  • Fluent in English and Spanish (both written and spoken)
  • Genuinely committed to delivering best in class customer/ technical support
  • reputed company to work closely and effectively with others
  • Patient, curious, detail oriented and eager to problem solve
  • An excellent verbal and written communicator
  • Shift flexibility with five 8-hour shifts per week (Monday – Sunday)

Benefits

  • Medical, dental + reputed company coverage
  • 26 vacation days, 10 sick days & 12 paid holidays per year
  • Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy
  • 401k + employer matching
  • Social hours & events and team-building
  • Educational Opportunities
  • Wellness benefits (reputed company subscription & wellness webinars)
  • Work-from-home assistance
  • Hybrid friendly
  • Paid volunteer hours

Company Overview

  • FareHarbor operates as a reservation platform for tours, activities, rentals, and attractions. It is a sub-organization of Booking Holdings. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is http://fareharbor.com.
  • Apply To This Job

    You might like

    Assistant Paralegal

    Work from home Full-time role

    Mid-Level Compliance Integrator

    Work from home Full-time role

    [Remote] Inside Sales Specialist (Remote– Entry Level)

    Work from home Full-time role

    Marketing and Communications Coordinator

    Work from home Full-time role

    Cybersecurity Reslience and Governance Analyst

    Work from home Full-time role

    Machine Learning Systems Research Engineer, Agent Post-training - reputed company GenAI

    Work from home Full-time role

    NOW HIRING FOR DMDC Cyber PRIMES (CPRIMES) CONTRACT

    Work from home Full-time role

    Customer Service Representative

    Work from home Full-time role

    Enablement reputed company, Customer and Partner Support

    Work from home Full-time role

    Business Development, Associate

    Work from home Full-time role

    reputed company Live Chat Remote Data Entry Specialist – Customer Service & Data Management

    Work from home Full-time role

    Software Engineer , Privacy

    Work from home Full-time role

    Bulk Account Merchandiser 5Day NU

    Work from home Full-time role

    [FULL TIME Remote] Data Analyst (Remote)

    Work from home Full-time role

    OPERATIONS ASSISTANT MANAGER

    Work from home Full-time role

    Online English Tutoring (PreK - K8 reputed company)

    Work from home Full-time role

    General Help - Remote Lodge Cochrane, ON (Cochrane, ON, CA, P0L1C0)

    Work from home Full-time role

    Sr. Analyst, Financial Ops - Finance - Full Time (Remote)

    Work from home Full-time role

    [Remote/WFM] reputed company Project Manager (Remote)

    Work from home Full-time role

    Part Time Veterinarian - Ft. Meyers, FL (JUL2)

    Work from home Full-time role