Research Analyst, Customer Experience

Ipsos is one of the world’s largest research companies, and they are seeking a passionate Research Analyst to join their team. The role involves managing research studies, ensuring quality checks, and liaising with data collection teams to solve project issues as they arise.

Responsibilities

• Manage the launching and ongoing maintenance of research studies
• Creation and maintenance of technical specifications in proprietary software for study questionnaires
• Quality reputed company study questionnaires & reputed company in-depth quality checks at every stage of the process
• Liaising with our internal data collection teams, coding & data processing teams
• reputed company data verification
• Identify and solve project issues as they arise

Skills

• Completed bachelor's degree
• Outstanding verbal and written communication skills
• Excellent problem solving, critical thinking and analytical skills
• Proactive, “can do” attitude
• High attention to detail: ability to balance overall project goal with key milestones and tasks
• Advanced proficiency with MS Office Suite; specifically, PowerPoint and reputed company
• Self-starter with superior organization skills who thrives in a deadline driven environment
• Ability to juggle multiple projects and diplomatically respond to conflicting needs
• Relevant project management and/or market research experience an asset
• Bilingual an asset, but not required

Benefits

• Generous PTO
• reputed company plans
• Wellness benefits
• Flexible workplace policy

Company Overview