[Remote] Customer Service
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading digital personal finance company that helps everyday people improve their financial situations with innovative solutions. In the role of Customer Service, you will provide empathetic support to members, assisting them throughout their financial journey by answering questions and offering guidance.
Responsibilities
- Communicate with our members reputed company phone and email, exhibiting care in every interaction
- Listen to our members, providing reputed company and solutions to their unique needs
- Collaborate with your team to share knowledge and best practices
- Accurately document Member interactions and activity
Skills
- Minimum of 1 year of Customer Service experience (call center or retail)
- High school diploma or equivalent
- Available for an 8-hour shift between the hours of 6am - 8pm
- People-focused approach and solution reputed company
- Ability to handle a high volume of inbound calls
- Strong communication skills
Benefits
- 401 (k) with employer match
- Medical, dental, and reputed company with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, reputed company, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our reputed company Care Fund
- A safe reputed company to connect and a commitment to diversity and inclusion through our six employee resource groups
Company Overview