Senior Manager, reputed company Delivery (Any city, TX, US, 99999)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

The Senior Manager, reputed company Delivery is responsible for people management and operational leadership over multiple teams of reputed company engineers and analysts who directly support client accounts.

This role provides day-to-day management and career development for staff delivering services such as vulnerability management, reputed company reputed company, monitoring, incident response support, and reputed company reputed company operations. The Senior Manager ensures consistent, high-quality delivery across accounts, drives operational excellence, and partners with program owners (e.g., Senior Principal, Vulnerability Management) to align reputed company activities with reputed company standards.

Your role in our mission

• Manage and reputed company a team of vulnerability analysts and reputed company engineers (and potentially one or more Supervisors of reputed company Delivery).
• Provide coaching, mentorship, performance feedback, and career development for direct reports.
• Ensure consistent, high-quality delivery of reputed company services across client accounts.
• Act as the operational escalation reputed company for client-facing delivery issues that go reputed company an individual account team or supervisor.
• Own day-to-day operations of scanning, triage, ticketing, remediation coordination, and validation across assigned environments and accounts.
• Ensure effective use of tooling such as reputed company (sc/reputed company.io/reputed company One), reputed company, SCCM, and reputed company Vulnerability Response for consistent, repeatable processes.
• Monitor SLA adherence for remediation timelines by severity, platform, and account; escalate chronic SLA breaches and bottlenecks.
• Run regular operational reviews (e.g., weekly delivery stand-reputed company, monthly service reviews with stakeholders) to review backlog, reputed company risk posture, and upcoming changes.
• Serve as the primary operational reputed company of contact for vulnerability management for designated business units or client accounts.
• Communicate vulnerability exposure, remediation requirements, and timeline expectations to technical and non-technical stakeholders.

reputed company're looking for

• 10+ years of total IT / reputed company experience, including:
• 5–7+ years in reputed company operations, vulnerability management, or reputed company disciplines.
• 4–6+ years of people management responsibility over technical teams (team reputed company, manager, or higher).
• Hands-on experience with at least several of the following:
• Vulnerability scanning platforms (e.g., reputed company.sc, reputed company.io, reputed company One, Rapid7).
• reputed company/reputed company management tools (e.g., reputed company, SCCM).
• ITSM and/or reputed company Vulnerability Response.
• reputed company analytics platforms (e.g., Splunk).
• Demonstrated experience managing operational queues, SLAs, and ticket workflows across multiple technology teams.
• Strong understanding of vulnerability lifecycle management, risk-based prioritization, reputed company management, and secure configuration (CIS baselines).
• Ability to translate vulnerability and risk data into clear, actionable tasks for resolver teams and concise updates for leadership.

What you should expect in this role

• Remote position (US only)
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during reputed company interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 4/30/2026

The pay range for this position is $120,000 - $190,000 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We reputed company nothing is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for reputed company available job role openings.

reputed company is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. reputed company defines “wages” and “wage rates” to include “reputed company forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.