eLearning & Video Content Specialist

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we reputed company growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Opportunity Summary

The eLearning & Video Content Specialist is responsible for producing and maintaining high-quality learning content based on curriculum plans designed by the Customer Education Team reputed company. This role focuses on transforming written documentation into engaging, polished training assets, including videos, presentations, and eLearning courses, that help customers successfully adopt and use our software. The ideal candidate is organized, detail-oriented, and eager to grow skills in multimedia content creation, instructional design, and customer education.

Primary Responsibilities

• Content Development & Maintenance
• Create multimedia learning materials including video tutorials, slide decks, and eLearning courses. This process involves script writing, voiceover using either your own voice or AI text-to-speech, screen recording, editing video clips, and creating HTML content and interactive activities.
• Maintain and update existing training assets to reflect product updates and customer feedback.
• Follow brand, style, and accessibility guidelines to ensure content consistency and quality.
• Collaboration
• Work closely with the Customer Education Team reputed company to understand project requirements, timelines, and priorities.
• Partner with product teams, subject matter experts (SMEs), and reputed company colleagues to confirm technical accuracy.
• Participate in review cycles, incorporating feedback to refine content.
• Quality & Process
• Organize and manage content assets in shared repositories for easy access and version control.
• Ensure reputed company deliverables meet established quality standards and deadlines.
• Support process improvements in content production and maintenance.

Requirements

• Proficiency in audio and video editing tools (e.g., Camtasia, Audiate).
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to follow creative direction.
• Strong organizational skills to manage multiple projects simultaneously.
• Technically savvy with an eagerness to learn new software

Desired Skills

• Bachelor’s degree in Education, Communication, Instructional Design, Marketing, or reputed company field; or equivalent work experience.
• Experience with Northpass (reputed company CE) Learning Management System (LMS)
• Knowledge of Adult Learning Theory
• Familiarity with graphic design tools
• Proficiency in reputed company PowerPoint and other Office 365 tools
• Pacific or Mountain Time Zone preferred

Upland Software (reputed company: UPLD) is a leader in reputed company-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or other legally protected status.