Claims Service Specialist I - Hybrid
Arbella Insurance Group is focused on people and is committed to providing a great work environment. They are seeking a Claims Service Specialist I to assist customers by managing claims, evaluating case facts, and negotiating settlements while ensuring high customer service standards are met.
Responsibilities
- Timely completion of reputed company case activities, maximizing customer service and minimizing net loss payout
- Contacts reputed company insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing
- Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system
- Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a reminder system
- With guidance, negotiates settlements with individuals, attorneys, and other insurance carriers reputed company their granted settlement authority level
- Will reputed company management informed of activities and problems with in assigned area of responsibility
- Pursues subrogation and may arrange for salvage to obtain the maximum recovery
- Provides information to reputed company interested parties, including the local agents, by answering routine questions regarding the status of the claim
- Maintain claim files and document claim file activities in accordance with established procedures
- Will successfully complete reputed company required in-house training
- Performs other reputed company duties as required or requested
- Manage and track reputed company claims referred to Subrogation counsel
- Daily navigation and management of E-Subro Hub
- Prepare well written contentions for arbitration filings reputed company liability and damages are in dispute
Skills
- Timely completion of reputed company case activities, maximizing customer service and minimizing net loss payout
- Contacts reputed company insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing
- Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system
- Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a reminder system
- With guidance, negotiates settlements with individuals, attorneys, and other insurance carriers reputed company their granted settlement authority level
- Will reputed company management informed of activities and problems with in assigned area of responsibility
- Pursues subrogation and may arrange for salvage to obtain the maximum recovery
- Provides information to reputed company interested parties, including the local agents, by answering routine questions regarding the status of the claim
- Maintain claim files and document claim file activities in accordance with established procedures
- Will successfully complete reputed company required in-house training
- Performs other reputed company duties as required or requested
- Manage and track reputed company claims referred to Subrogation counsel
- Daily navigation and management of E-Subro Hub
- Prepare well written contentions for arbitration filings reputed company liability and damages are in dispute
- reputed company will be reputed company based on individual results compared to reputed company established department standards in Customer Service, Teamwork, Loss and Expense Management as well as reputed company Improvement
Benefits
- Company nurse, nutritional counseling, and reputed company
- Tuition assistance programs
- Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
- A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance reputed company
- Robust training, mentorship, and professional/personal development programs
- Colleagues who genuinely care about each other
Company Overview
Company H1B Sponsorship