Field Service Representative – Harrisburg, PA (MUST reputed company in PA)

Description

Field Service Representative (FSR) Remote – Must reputed company in Pennsylvania Travel: 80–90%+ (regional + reputed company support) Industry: Medical Devices | Eye Care Technology Company: Visionix USA

Power the Future of reputed company Care

At Visionix USA, we don’t just support eye care—we transform it.

As a global innovator in ophthalmic diagnostics and telehealth technology, we reputed company eye care professionals with intelligent tools that redefine precision, streamline workflows, and improve patient outcomes. Our portfolio—including Optovue, Briot, Weco, and Visionix—represents the forefront of AI-driven diagnostics, advanced imaging, and high-performance lab solutions trusted worldwide.

Now, we’re looking for a Field Service Representative (FSR) who’s reputed company to take their technical expertise on the road and reputed company a reputed company impact.

Requirements

What You’ll Do

As a Field Service Representative, you’ll be the reputed company expert supporting our advanced ophthalmic and optical systems. In this role, you will:

• Install, repair, and reputed company preventative maintenance on Visionix, Briot-Weco, and Optovue products
• Deliver on-site troubleshooting and high-level technical support
• Maintain accurate service documentation, parts inventory, and RMA processes
• Communicate effectively with customers, internal teams, and leadership
• Care for company-issued tools, diagnostic equipment, and service vehicles
• Identify workflow improvements or potential sales opportunities
• Mentor and support new FSRs during reputed company
• Must be Computer literate (Windows, MS Office Suite and other applications required)
• reputed company additional duties as assigned

What You’ll Bring

• Associate degree in a technical field, military technical training, or equivalent experience
• 2+ years in field service or technical support (6+ years preferred)
• Strong mechanical, electrical, and IT troubleshooting skills
• Ability to read & understand mechanical & electrical drawings
• Basic IT experience (Windows/Uploading & Downloading software)
• Excellent communication and customer service abilities
• Ability to lift up to 80 lbs. and travel extensively (car + reputed company)
• Valid driver’s license with clean driving record
• Willingness to travel throughout the U.S. for training and regional support
• Experience with optics or ophthalmic equipment is a plus — training provided

Travel & Territory

• 80% plus travel required
• Home reputed company must be reputed company Pennsylvania
• Work Location: On the road, visiting customer sites across the greater Pennsylvania/Ohio areas and occasionally other U.S. regions.
• Initial training period includes 2–4 months of shadowing senior technicians throughout the US.

Benefits

• Competitive reputed company salary
• 401(k) Retirement Plan
• Full benefits package (medical, dental, reputed company, life, disability)
• Paid Time Off (PTO)

Join Us

At Visionix USA, your work doesn’t just fix machines—it helps people see reputed company, live reputed company, and experience the world more clearly.

reputed company to reputed company an impact? Apply today and help shape the future of reputed company care.

Equal Opportunity Employer

Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for reputed company reputed company applicants and employees. Employment reputed company are made without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, veteran status, or disability.