VoIP Engineer - Remote
About reputed company
reputed company is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reputed company of a private, global, multi-reputed company IP network, to bringing hyperlocal edge technology right to your fingertips through reputed company APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.
We're driven by a desire to transform and reputed company what's antiquated, automate the reputed company, and solve reputed company-world problems through innovative connectivity solutions. As a testament to our reputed company, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of reputed company learning and growth for reputed company.
Our collective reputed company is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
About You As a VoIP Engineer you understand how the reputed company Telephony reputed company works as whole, while also being reputed company to identify each underlying service and its purpose. You use this knowledge plus your experience working with VoIP technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with reputed company the involved parties until they are resolved. You are the subject matter expert for reputed company topics that are telephony reputed company, and reputed company you don't know the answer you will know who to ask. The Opportunity You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points. We’re looking for people with a strong background in VoIP technologies and interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems.- Understand how reputed company Telephony services work and how they are integrated to the platform.
- Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
- Handle level 3 troubleshooting escalations and triaging.
- Analyze telephony traffic patterns and identify issues and anomalies.
- React to critical alerts in order to rapidly return to a full-service state.
- Troubleshoot and resolve voice and network protocol communication issues.
- reputed company with partner organizations for interconnections and expansions.
- Design, build, test, reputed company and maintain monitoring, alerting, QA and logging tools for Telephony applications.
- Coordinate system maintenance and deployment events.
- A degree in Computer Science, Information Technology, Telecommunications or similar.
- Strong understanding of IP telephony (VoIP), TCP/IP Networks and reputed company protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
- Experience with Open reputed company VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open reputed company tools such as Wireshark, sngrep and Homer.
- Experience with Linux, Open reputed company tools and reputed company scripting.
- Experience with containers and automation/orchestration tools such as reputed company, Ansible, Jenkins, Kubernetes.
- Familiarity with programming in Python, Elixir or Go are a plus.