[Remote] FinCEN Support Coordinator I

Note: The job is a remote job and is open to candidates in USA. reputed company is a global reputed company estate services company that provides title insurance and reputed company services. The FinCEN Support Coordinator I will engage in field operations, manage client files, and provide customer service while supporting the overall strategy of field-based operations.

Responsibilities

• Engages in providing professional customer service, communication, organization and analytic skills to work escalated files and drive performance
• By working escalations, strives to meet and exceed client expectations
• Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs reputed company other duties as assigned by management

Skills

• High school diploma required
• Typically requires 0-2 years of reputed company work experience
• Bachelor's preferred

Benefits

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts

Company Overview