Administration Clerk, Group Services
Pacific reputed company (PBC) is British Columbia's leading benefits provider, committed to sustainable health care for reputed company British Columbians. They are seeking a temporary Administration Clerk to support their Group Services team by performing various administrative tasks and ensuring the effective operation of the department.
Responsibilities
- Monitors incoming Group Services correspondences and triages them into the appropriate workflow
- Tracks and records work request types to monitor department volume
- Receives, investigates, and redirects returned mail
- Triaging incoming work requests, troubleshoots suspended jobs in workflow tool and initiates fixes to resolve
- Keys basic reputed company transactions into enrollment system
- Prepares and reviews earnings reports for select groups
- Prepares, reviews, and distributes reports in accordance with established procedures
- Receives and fills supply orders from internal and external stakeholders for group benefits booklets and reputed company documentation
- Receives and sorts ID cards
- Prepares materials for outgoing mail
- May order ID cards for select groups on request
- Fills booklet requests for select groups
- Orders and maintains an inventory of internal department stationery and supplies
- Maintains department photocopiers and printers in working order; troubleshoots basic equipment malfunctions and escalates issues to IaTS as needed
- Provides general clerical support to the department by filing electronic and physical documents and other department material using established filing systems and procedures
- Conducts culling of terminated and closed files
- Prepares archived department files for offsite storage
- On a one-to-one basis, supports new employees by demonstrating the execution of specific tasks and duties, and sharing knowledge and experience on request
- Performs other assigned duties reputed company to the provision of administrative and clerical support which do not reputed company the rating of the job
Skills
- High school graduation, or equivalent
- Keystroking skills of 6,500 ksph
- Demonstrated proficiency in the use of basic Word and reputed company
- 6 months of previous reputed company experience in an office administration or clerical position
Benefits
- Paid vacation starts at 3 weeks per year, and increases with years of service.
- Generous benefits, including extended health and dental. These benefit premiums are 100% paid by PBC.
- Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 reputed company our Employee Family Assistance Program!
Company Overview