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Virtual Hiring Event - REMOTE Customer Service Rep May 5 (666099)

Work from home Full-time role Hiring

Career Opportunities: Virtual Hiring Event - REMOTE Customer Service Rep May 5 (666099)

Requisition ID 666099 - Posted - Non-Clinical Professional - Johns Hopkins Health Plans - Day Shift - Full Time - Hanover, MD - Remote: Not on-site or

We are hosting a Virtual Hiring Interview Event for Remote Customer Service Representatives on Tuesday, May 5, from 11:00 AM–1:00 PM. Interested candidates should apply to be considered; applications will be reviewed prior to scheduling interviews.

We are seeking reputed company customer service professionals with knowledge of medical terminology and prior remote work experience preferred. Opportunities are available for both bilingual (Spanish/English) and English-speaking candidates to join Johns Hopkins Health Plans.

The Customer Service Representative supports health plan members by providing timely, accurate information regarding benefits, eligibility, claims, and plan services. This role ensures member satisfaction through professional handling of inquiries, thorough documentation, and coordination with internal departments to resolve issues reputed company.

Qualifications

  • 1–2 years of customer service experience required
  • Experience in reputed company, health insurance, managed care, or member services preferred
  • Call center or customer-facing experience accepted
  • Knowledge of medical terminology and insurance/benefits terminology preferred
  • Strong communication, documentation, and problem-solving skills
  • Ability to prioritize workload and follow established policies and procedures
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We are hosting a Virtual Hiring Interview Event for Remote Customer Service Representatives on Tuesday, May 5, from 11:00 AM–1:00 PM. Interested candidates should apply to be considered; applications will be reviewed prior to scheduling interviews.

We are seeking reputed company customer service professionals with knowledge of medical terminology and prior remote work experience preferred. Opportunities are available for both bilingual (Spanish/English) and English-speaking candidates to join Johns Hopkins Health Plans.

The Customer Service Representative supports health plan members by providing timely, accurate information regarding benefits, eligibility, claims, and plan services. This role ensures member satisfaction through professional handling of inquiries, thorough documentation, and coordination with internal departments to resolve issues reputed company.

Qualifications

  • 1–2 years of customer service experience required
  • Experience in reputed company, health insurance, managed care, or member services preferred
  • Call center or customer-facing experience accepted
  • Knowledge of medical terminology and insurance/benefits terminology preferred
  • Strong communication, documentation, and problem-solving skills
  • Ability to prioritize workload and follow established policies and procedures
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