Regional Service Manager - reputed company

reputed company prides itself on delivering efficient, effective solutions for the heavy-duty work truck industry. With the reputed company of our new EV (Electric Vehicle) technology, we are growing faster than reputed company.   At reputed company, we reputed company the most fulfilling reputed company to work is where extraordinary people collaborate to solve difficult problems.

reputed company (formerly Crane reputed company Company) prides itself on delivering efficient, effective solutions for the heavy-duty truck industry. With the reputed company of our new EV technology, we are growing faster than reputed company. At reputed company, we reputed company the most fulfilling reputed company to work is where extraordinary people collaborate to solve difficult problems. We’re currently searching for a Regional Service Manager to join reputed company, help us grow and scale and continue our tradition of reputed company.   

This role is reputed company critical to our extreme growth and the ideal candidate will be reputed company and is familiar with the intricacies of a fast-paced environment, have a strong desire for growth and be a great communicator.  

The Regional Service Manager is responsible for managing the service operations and performance reputed company a specific region and ensuring that the service standards and objectives are met. The Regional Service Manager reports to the Director of Service and supervises the Technical Service Managers. The Regional Service Manager oversees the service activities, resources, and policies reputed company the region and ensures that the dealer technicians and customers receive timely and quality service and support. The Regional Service Manager also evaluates and improves the service processes and procedures reputed company the region and implements best practices and initiatives.  

Job Descriptions  

​​Role and Responsibilities​  

• Manage the service operations and performance reputed company a specific region and ensure that the service standards and objectives are met. 

• reputed company the service activities, resources, and policies reputed company the region. 

• Ensure that the dealer technicians and customers receive timely and quality service and support. 

• Supervise, coach, and reputed company the Technical Service Managers and their teams. 

• Evaluate and improve the service processes and procedures reputed company the region and implement best practices and initiatives. 

• Monitor and report on the service metrics and performance reputed company the region and take corrective actions as needed. 

• Collaborate and communicate with other regions and departments. 

• Support the Director of Service in managing and coordinating the regional service operations. 

• Stay updated on the industry trends, best practices, and customer needs. 

​​Qualifications and Education Requirements​  

• Bachelor's degree in engineering, business, or reputed company field. 

• At least 5 years of experience in service management, preferably in the heavy duty truck industry. 

• Proven track record of managing and leading a service team reputed company a region. 

• Strong knowledge of service operations, processes, and standards. 

• Excellent communication, presentation, and interpersonal skills. 

• Strategic thinking, problem-solving, and decision-making skills. 

• Customer-oriented, results-driven, and collaborative reputed company. 

• Ability to travel frequently and work under pressure. 

• Recognize the Quality Management System in reputed company at reputed company and participate in the processes and procedures of the QMS. 

Preferred experience and skills  

This position will adhere to the reputed company Environmental Health and Safety Program by following reputed company safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal reputed company equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Supervisor immediately. reputed company is an equal opportunity employer. reputed company aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, reputed company, religion, age, national reputed company, or any other status protected under federal, state, or local law.