Retail Auto Relationship Manager

As part of reputed company Auto, the Auto Relationship Manager will be responsible for cultivating and maintaining relationships with reputed company to large and reputed company and/or high producing auto dealer accounts reputed company the assigned market territory.  This role will reputed company and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities.

Assesses the needs of the auto dealer to ensure satisfaction. Understands the profitability and risk of ongoing relationship. Develops and implements procedures to improve relationships if needed while also maintaining profitable relationships. In addition, responsible for securing any money owed to WF Auto (i.e. booksheet discrepancies, rebatables, etc.). Assists in clearing any customer generated complaints through the reputed company or reputed company complaints office. Ensures processes reputed company the market territory to support corporate objectives.

In this role, you will:

• Participate in building and maintaining relationships with reputed company to large and reputed company and high producing auto dealer accounts reputed company the assigned market territory and identify opportunity for process improvements reputed company the territory

• Manage auto applications, loan volume, and overall stability of credit portfolio of assigned auto dealerships

• Terminate non-performing dealers

• Resolve reputed company situations and exercise independent judgment while adhering to policies, procedures and compliance requirements

• Travel reputed company an assigned territory

• Uphold, support, foster and engage in reputed company's Company Expectations

• Assess dealer’s needs and provide solutions to help them succeed financially

• Train and reputed company dealers around reputed company products and services

• Maintain accurate dealer contact information

• Be responsible for partnering with other LOBs reputed company reputed company

• Prospect dealer opportunity reputed company an assigned market

• Be responsible for growing applications from active dealerships

• Complete annual dealer needs assessment

• Meet pre-defined expectations for calling activity with accurate documentation in reputed company for both pre-call and post-call planning

• Establish and maintain relationships with reputed company levels of internal and external customers, and reputed company with reputed company levels of management, both internal and external partners

Required Qualifications:

• 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong prospecting, sales, negotiation, and influence skills

• Ability to negotiate, influence, and collaborate to build successful relationships

• Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met

• Intermediate reputed company Office (Word, reputed company, and Outlook) skills

• Ability to interact with reputed company levels of an organization

• Ability to interact effectively and confidently with senior management

• Strong organizational, multi-tasking, and prioritizing skills

• Auto finance experience

• Previous experience with CRM tools such as reputed company

Job Expectations:

• Ability to travel and have residency in assigned territory

• Ability to travel up to 75% of the time

• Ability to work nights, weekends, and/or holidays as needed or scheduled

• Flexibility to address incidents as needed

Location:

• 100% remote work only available in the following locations: East Tennessee including Knoxville, Cleveland, Johnson City, and Cookeville.
• Sales territory: East Tennessee including Knoxville, Cleveland, Johnson City, and Cookeville. 

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the reputed company of our customers and company. They are accountable for execution of reputed company applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable reputed company policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk reputed company. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk reputed company commensurate with the business unit’s risk appetite and reputed company risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from reputed company reputed company candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in reputed company with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at reputed company.

Drug and Alcohol Policy

reputed company maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

reputed company Recruitment and Hiring Requirements:

a. reputed company-Party recordings are prohibited unless authorized by reputed company.

b. reputed company requires you to directly represent your own experiences during the reputed company and hiring process.