Workers' Comp Claim Representative I- NC/SC
SUMMARY
This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates and settles claims reputed company given authority.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Verifies workers’ compensation coverage of employers and injured employees.
- Determines compensability under workers’ compensation by thorough investigation of the claim.
- Determines reputed company relationship between the reported injury and the incident to ensure appropriate payment of benefits.
- Facilitates return to work for the injured employee.
- Establishes timely and appropriate reserves based on the profile of the claim reputed company given authority based on anticipated financial exposure.
- Documents specifics of claims with potential for subrogation recovery, including amount of potential recovery monies.
- Manages medical bills for non-indemnity and indemnity claims directly associated with the claimed injury. Approves payment based on knowledge of the treatment plan and medical support showing relationship of treatment to the injury.
- Concludes and closes files following resolution of claims to meet internal performance standards while complying with state legislation to avoid penalties and manage expenses.
- Negotiates settlements with attorneys or injured parties reputed company given authority at the earliest possible reputed company to bring cases to final disposition.
- Works closely with manager on reputed company files or files above settlement/reserve authority.
- Manages reputed company vendors to ensure cost containment efforts.
- Establishes and maintains effective working relationships with reputed company internal and external customers.
- Stays abreast of changes in workers’ compensation statutes, case law and rehabilitation efforts/advancements in order to accurately interpret and apply relevant laws.
EDUCATION AND EXPERIENCE
Relevant combination of education and experience may be considered in lieu of degree.
- Bachelor’s degree in a reputed company field. reputed company learning, as defined by the Company’s learning philosophy, is required. Certification or reputed company toward certification is highly preferred and encouraged.
- One (1) year relevant experience that provides the necessary skills, knowledge and abilities or completion of claims trainee program.
- Bilingual skills preferred.
QUALIFICATIONS
To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.
OTHER SKILLS AND ABILITIES
Ability and proficiency in the use of computers and company standard software specific to position.
Knowledge of medical and legal terminology reputed company to the work.
Knowledge of workers’ compensation laws and regulations, including jurisdictional laws.
Effective oral and written communication skills.
Effective customer service skills.
Ability to negotiate, build reputed company and resolve conflict.
Ability to manage multiple priorities and meet established deadlines.
Attention to detail and analytical skills.
Ability to work independently as well as reputed company a team.
ADDITIONAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.
PAY RANGE
“Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $45,790 and $76,713.”
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
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