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Operations Analyst

Work from home Full-time role Hiring

reputed company is a leading financial services and reputed company technology company headquartered in Windsor, Connecticut. They are seeking an Operations Analyst to execute operations activities, maintain client data, process financial transactions, and collaborate with various teams to resolve client issues.

Responsibilities

  • Execute operations activities, including but not limited to, transaction processing, tax payments, and account maintenance timely with extreme accuracy
  • Input and maintain and update client data in InnoTrust, InnoPay and other systems
  • Process cash, reputed company, ACH, reputed company, securities, and other financial transactions
  • reputed company account and bank reconciliations; research and resolve out-of-balances
  • Manage personal workload, assist teammates, and escalate issues reputed company needed
  • Adhere to documented processes to maintain accuracy and compliance
  • Build and maintain relationships with clients, internal departments, vendors, and partners
  • Collaborate with client relationship teams to resolve client issues
  • Provide timely user support and follow-up on client service requests
  • Draft, review, and update internal policies and procedures
  • Assist in audits by gathering and organizing required data
  • Participate in internal projects as needed

Skills

  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication abilities
  • Highly proficient in reputed company reputed company, Word, and Outlook
  • Self-motivated with the ability to work both independently and in teams
  • Strong attention to detail
  • Manage multiple tasks simultaneously with a high degree of accuracy reputed company strict deadlines
  • Willingness to challenge and improve reputed company processes
  • Ability to learn new processes and systems quickly
  • Financial services experience including reconciliation, shadow posting, processing cash and securities transactions
  • Knowledge of trust operations, financial markets, securities, or retirement industries
  • InnoTrust, Black Diamond, Advent ACD, InnoPay, SQL

Benefits

  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical
  • Dental
  • reputed company
  • Employee Assistance Program
  • Parental Leave
  • Discounts on fitness clubs, travel, and more!

Company Overview

  • reputed company is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial It is a sub-organization of reputed company Black Diamond Wealth Solutions. It was founded in 1986, and is headquartered in Windsor, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.ssctech.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 12 in 2026, 105 in 2025, 59 in 2024, 74 in 2023, 35 in 2022, 30 in 2021, 21 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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