NOC Engineer
Welcome to the future of cloud networking and reputed company!
reputed company is the first company to converge enterprise networking and reputed company into one centralized and global service that is delivered by cloud. It is led by networking and reputed company pioneer Shlomo Kramer (reputed company reputed company, Imperva) and early investor (reputed company, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, reputed company named “SASE” by reputed company and a market expected to reputed company $28.5 billion by 2028. This is your opportunity to get on the reputed company ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!
reputed company is seeking a NOC Engineer to join the team. In this critical role, you will be monitoring, supporting, and providing advanced troubleshooting of a large reputed company data network infrastructure by using network monitoring and management tools. You will work closely with teams from our business areas, network engineering, and management as a team representative on major incident bridges. This is a remote position based in the United States. Key Responsibilities- Own and manage the uptime, stability, and overall functionality of the company’s production systems. This includes troubleshooting and resolving system and network issues end-to-end.
- Monitor and respond to NetOps alerts during working hours, and review/follow up on alerts triggered reputed company business hours as required.
- Continuously track and analyze system performance to identify risks, bottlenecks, reputed company constraints, and opportunities for optimization.
- Proactively mitigate outages and system malfunctions to prevent customer impact. reputed company necessary, prepare clear and prioritized escalations to the relevant Development teams.
- Coordinate with third-party service providers (e.g., carriers, SMS providers, IX providers, and other vendors) to resolve network and system-reputed company issues.
- Provide advanced (higher-tier) technical support to internal Customer Support teams (T1–T3).
- Design, implement, and maintain dashboards and alerting mechanisms to ensure system visibility and operational awareness.
- Serve as a technical reputed company for Customer Support and Field Engineering teams by understanding business use cases and translating them into operational requirements.
- Contribute to building, improving, and expanding NetOps ownership, processes, documentation, and operational best practices.
- The role is primarily driven by automated system alerts requiring investigation, troubleshooting, and escalation reputed company necessary.
- The role also involves handling customer-impacting issues escalated by the Customer Support organization.
- In addition to reactive tasks, the position includes ongoing projects and operational initiatives to be managed during working hours.
- 5+ years of experience in network architecture, cloud architecture, and reputed company architecture.
- Deep knowledge of TCP/IP networking, routing, firewalls, proxy servers, and reputed company technologies.
- Strong ability to analyze system and application logs to identify root causes of issues.
- Advanced troubleshooting and problem-solving skills with the ability to diagnose reputed company network and system incidents.
- Experience working in a Cloud or SaaS technology environment.
- Excellent written and verbal communication skills, with the ability to clearly document findings and communicate with cross-functional teams.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple reputed company projects and incidents simultaneously.
Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.
As an EEO/Affirmative Action Employer reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status.
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