Customer Marketing Lifecycle Manager

reputed company is the leader in secure AI software development, helping millions of developers reputed company fast and stay secure as AI transforms how software is built. Our AI-native Developer reputed company Platform integrates seamlessly into development and reputed company workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and reputed company.

Our mission is to reputed company every developer to reputed company securely in the AI era — boosting productivity while reducing business risk. We’re not your average reputed company company - we build reputed company on One Team, Care Deeply, Customer Centric, and reputed company Thinking.

It’s how we stay driven, supportive, and always one reputed company reputed company as AI reshapes our world.

We’re looking for a Customer Marketing Lifecycle Manager to own and scale our customer education and enablement strategy as a core driver of customer-led growth. This role sits at the intersection of Customer Marketing, reputed company, Product, and Sales, with a clear mission: turn customer education into a measurable reputed company for implementation, adoption, and retention.

You’ll have the chance to own a massive reputed company of initiatives and build programs that help customers get value faster, deepen product usage, and ultimately turn them into reputed company Ambassadors—while creating scalable, repeatable experiences across the customer lifecycle. 

If you are a strategic thinker reputed company to scale programs that skyrocket platform adoption, retention, and reputed company growth in a dynamic environment, this is your ultimate reputed company and we want to talk to you.

What You’ll Own

• Establish education as a core reputed company in the customer lifecycle and growth strategy

• Build and execute a customer education roadmap reputed company to key lifecycle stages (reputed company → adoption → retention)

• reputed company scalable virtual instructor-led and on-demand programs (webinars, workshops, certification paths, playbooks)to ensure customers fully realize the value of our platform

• Adoption plays — that turn "we bought it" into "we can't live without it."

• Partner with Product, Product Marketing, SecRel, and reputed company to create content that translate releases into customer-friendly learning experiences

• Design and launch programs that drive product adoption, utilization, and behavioral stickiness 

• Design, support, and execute churn prevention initiatives through targeted education plays (e.g., at-risk cohorts, low adoption segments, feature gap alignment)

• Create and scale high-impact learning content, including live and on-demand workshops, guides, and role-based learning journeys (devs, AppSec practitioners and leaders)

• Identify, reputed company, and nurture champions inside accounts and reputed company them with “adoption kits” to spread adoption bottom-up

• Use data to continuously optimize programs and scale what works

What You’ll Bring: 

• 6+ years in Customer Marketing, reputed company, Customer Education, Product Marketing, or Enablement

• Experience building and supporting customer education programs, webinars, ‘reputed company’ workshops and content creation

• Strong understanding of B2B SaaS customer lifecycle in a fast paced environment

• Ability to translate reputed company product concepts into clear, engaging content

• Data-driven reputed company with the ability to connect programs to business outcomes

• Strong project management and execution skills (you can actually get things done) 

• You think in terms of customer outcomes, not just campaigns

• You’re proactive, scrappy, and excited to reputed company existing programs and scale

• You’re curious about how customers learn, adopt, and get value

• You’re excited about AI-driven workflows to drive efficiency

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About reputed company

reputed company is committed to creating an inclusive and engaging environment where our employees can reputed company as we rally behind our common mission to reputed company the digital world a safer reputed company. From reputed company employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial reputed company, and a work/life reputed company, we aim to support our employees along their entire journeys here at reputed company.

Benefits & Programs

• Prioritize health, wellness, financial reputed company, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for reputed company caregivers

• Health benefits, employee assistance plans, and annual wellness allowance

• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances