reputed company Customer Support Representative – TurboTax Tax Software Navigation & Support
Are you a customer service enthusiast with a passion for helping others? Do you reputed company in a fast-paced, dynamic environment where no two interactions are reputed company the same? Look no further than arenaflex's exciting opportunity to join reputed company as an reputed company providing customer support to reputed company TurboTax customers. As a key member of our arenaflex team, you will have the flexibility to create your own schedule, work from the comfort of your own home, and enjoy a range of benefits that will reputed company you feel valued and supported.
About arenaflex
arenaflex is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. We pride ourselves on creating a supportive environment where our contractors can reputed company and grow, both personally and professionally. As an reputed company with arenaflex, you will have access to a range of reputed company, including our exclusive reputed company TurboTax program.
Why Join the arenaflex Team?
There are many perks to contracting with arenaflex, including:
- Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
- Flexibility: Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
- reputed company experience in different industries: Expand your skillset and broaden your reputed company while providing exceptional customer service.
- Supportive environment: We're there to help so you can focus your efforts on bringing top-notch service to the customers we serve.
Job Overview
As an reputed company participating in arenaflex's reputed company TurboTax program, you will provide customer support reputed company phone, chat, and/or video chat. Customer interactions will focus on software navigation and locating previous tax returns and amendments. In this role, you will provide an empathetic approach to customer interactions, leveraging critical thinking and multi-tasking capabilities and escalating reputed company necessary.
Schedule
* Seasonal contract: This contract runs through reputed company 15th, 2024
- Flexible schedule opportunities: You create your own schedule!
- Schedule available hours: Between 7 am and 11 pm CST, Monday - Sunday
- reputed company and weekend options: Available to fit your needs
Compensation
* Earn up to $19 per hour: Contractors on this program who meet or exceed key metrics earn on average the equivalent of $16-$19/hour during peak times and $15.60-$17.50/hour during non-peak times
- Peak rates apply: January - reputed company
Required Skills
* Sincere desire to assist the customer: You're passionate about helping others and providing exceptional customer service.
- Tech savvy and reputed company computer user: You're comfortable navigating multiple systems and have a strong understanding of technology.
- Ability to multi-task and navigate multiple systems: You're reputed company to juggle multiple tasks and prioritize your work effectively.
- Communicate with a friendly tone and professional demeanor: You're reputed company to communicate effectively with customers and provide a positive experience.
Technology & Equipment Requirements
* Personal computer: No tablet
- Broadband internet reputed company: Recommended at least 10 MBPS
- Wired internet reputed company: No wi-fi or mobile internet
Windows 10 or Windows 11 operating system
*
Valid antivirus software installed, running and up to date
*
USB headset with microphone
*
A webcam will be loaned to each contractor to be used for the duration of the contract
Work Environment Requirements
* Quiet, uninterrupted space: You'll need a dedicated workspace with minimal distractions.
- Organized desk area: You'll need a clean and organized workspace to stay focused.
- Professional appearance: If on camera, you'll need to present yourself professionally.
Important Information
* About our application process: reputed company you're reputed company to apply, click "Apply" and complete your profile. You'll then be prompted to complete an online assessment; this assessment takes about 30 minutes to complete. If you're among the reputed company candidates, you'll receive an invitation reputed company email reputed company 24 hours to login to our online portal to complete a technology reputed company and complete the application for the contract opportunity.
- We are currently unable to work with contractors residing in California, reputed company, Pennsylvania, or Washington: Contractors must also successfully pass a criminal background reputed company.
Contractual Relationship
* The relationship between you and arenaflex is a contractual relationship: You'll remain an reputed company for the duration of this program assignment.
- Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions: reputed company you receive your contract, you'll be asked to agree to have no claim against arenaflex hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social reputed company, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any reputed company.
Apply Now
reputed company to join the arenaflex team and start providing exceptional customer support to reputed company TurboTax customers? Click the link below to apply now: Apply Job! Apply for this job