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Network & Telecom Technical Lead

Work from home Full-time role Hiring

Network & Telecom Technical Lead Job Type: Full-Time | Location: Remote (Occasional Travel as Needed) Optomi, in partnership with a leading healthcare organization, is seeking a Network & Telecom Technical Lead to oversee enterprise-wide voice and data network operations across a rapidly growing distributed environment. This is a highly visible, senior-level infrastructure role responsible for ownership of network connectivity, telecom operations, vendor management, and overall network reliability across hundreds of locations. The ideal candidate is a hands-on network leader with strong experience in CATO Networks, VoIP systems, wireless and switching infrastructure, and ISP/vendor management. What the Right Candidate will Enjoy:

  • Owning enterprise-wide network and telecom operations across a large multi-site environment!
  • Leading strategic initiatives around connectivity, vendor management, and network modernization!
  • Operating in a high-impact role with strong visibility across the organization!
  • Driving accountability and operational excellence across network service providers!

Experience of the Right Candidate:

  • 5+ years of experience supporting enterprise networking and telecom environments.
  • Strong hands-on experience with CATO Networks and SASE-based networking platforms.
  • Experience managing firewalls, switches, wireless infrastructure, and VoIP systems.
  • Strong understanding of LAN/WAN networking, ISP management, and distributed site connectivity.
  • Experience supporting and troubleshooting Voice Over IP environments such as RingCentral.
  • Ability to manage vendors, ISPs, and service providers while driving accountability and performance.
  • Experience working within fast-paced, highly operational environments.
  • Strong troubleshooting, communication, and escalation management skills.
  • Relevant certifications such as CCNA, Network+, or Cato Certified Professional are a plus.

Responsibilities of the Right Candidate:

  • Own and support enterprise network and telecom operations across distributed clinic environments.
  • Manage and maintain CATO firewall and SASE networking infrastructure.
  • Oversee switching and wireless deployments across all locations.
  • Support and optimize VoIP and telecom platforms including provider coordination and troubleshooting.
  • Manage relationships with ISPs, aggregators, MSPs, and telecom vendors.
  • Coordinate network deployments, escalations, outages, and service restoration efforts.
  • Monitor network performance, availability, and security compliance across the environment.
  • Develop operational standards, documentation, and network support processes.
  • Drive vendor accountability through performance management and service reviews.
  • Partner with internal IT leadership and external providers to support ongoing infrastructure growth and modernization initiatives.

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