Inbound Sales Representative | Mexico - Remote
We are currently seeking Tier 1, entry-level Inbound Sales Representatives to join our team. In this role, agents will handle inbound calls from prospective learners who are interested in enrolling in or learning more about available programs. Responsibilities include guiding callers through the enrollment process and, in some cases, collecting payments. (ONLY MEXICO) The ideal candidate will have a friendly, consultative approach, with strong communication skills and an upbeat, personable attitude. A background in customer service and sales is highly preferred. Training Schedule: Training will begin on May 18 and will run for a period of three weeks, Monday to Friday, from 7:30 AM to 5:06 PM MST. Hours of Operation: Monday to Friday: 9:00 AM to 10:00 PM EST Saturday: 10:00 AM to 8:00 PM EST Sunday: 10:00 AM to 7:30 PM EST Work Schedule: Daily shifts of 9.6 hours Monday to Sunday with 2 rotating days off: Week 1: Saturday and Sunday off Week 2: One day off on the weekend and one day off during the week Key Responsibilities: Handle inbound sales and customer service calls Assist customers with program information and enrollment Provide callback options when requested Deliver a positive and engaging customer experience
Requirements
Requirements: Customer service and sales-oriented mindset Strong verbal communication skills Reliable, wired internet connection Proper headset and monitor Equipment: We will provide the computer system; however, the agent must have an additional screen, a headset, and a stable wired internet connection. Apply To This Job