[Remote] IT Production Operations Analyst
Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a world of health around every individual, emphasizing a connected and compassionate health experience. They are seeking an IT Production Operations Analyst responsible for creating and updating scheduling in IBM Workload Scheduler, ensuring compliance with quality standards and providing support for production issues.
Responsibilities
- IBM Workload Scheduling for Mainframe and Distributed Systems
- Build permanent scheduling definitions, including: calendars, resources, variables, and events
- Mainframe ad hoc scheduling support
- Assist in the troubleshooting and resolution of production issues as second level support
- Participate in on-call rotations
Skills
- 1.5+ years experience in an IT role (e.g. Operations, Production Support, Systems Administration, Infrastructure Support)
- 1.5+ years IBM Workload Scheduler z/OS scheduling experience
- 1.5+ years IBM Workload Scheduler Distributed scheduling experience
- Working knowledge in these technologies: OS: UNIX, Linux, Mainframe, Windows Server
- Working knowledge in these technologies: Protocols: Telnet, SFTP, TCP/IP
- Working knowledge in MS Office suite (Outlook, Word, Excel, PowerPoint)
- Problem solving and decision-making skills
- Careful attention to detail
- Customer focus
- Familiarity with IWS, JES, JCL, MVS-TSO, ISPF/XEDIT, CLIST, IBM Utilities
- Familiarity with SAP application scheduling
- Working knowledge: Vi and Unix Shell scripting
- Familiarity with Tools/Apps: Office 365
- Familiarity with Tools/Apps: ServiceNow: change management, work request, and incident
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- Benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Company Overview
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