Business Analyst

CognoStrategy, LLC is an AI-first company that focuses on strategic consulting and innovative technology solutions. They are seeking a Business Analyst to support Robotic Process Automation (RPA) initiatives, working closely with stakeholders to analyze workflows and translate business needs into clear requirements for automation solutions.

Responsibilities

• Engage with CMS stakeholders to identify, evaluate, and prioritize business processes as candidates for robotic process automation
• Conduct process discovery sessions and document current-state workflows, decision logic, exception handling, and business rules in sufficient detail to support RPA development
• Assess automation feasibility and develop business cases that articulate the expected value, effort, and risk of proposed automation solutions
• Maintain an automation candidate pipeline, tracking process submissions through intake, assessment, and prioritization stages
• Translate discovered processes into well-formed RPA requirements, process definition documents (PDDs), and solution design documentation
• Work with RPA developers and technical leads to ensure requirements are complete, unambiguous, and ready for development
• Support backlog refinement and sprint planning by ensuring automation user stories and acceptance criteria meet the definition of ready
• Maintain requirements traceability and ensure documentation remains current as process designs evolve
• Support RPA testing and validation activities, working with developers and CMS stakeholders to verify that automated solutions accurately replicate defined business processes
• Document test scenarios, expected outcomes, and exception cases to support structured validation
• Facilitate stakeholder walkthroughs of completed automations, capturing feedback and coordinating resolution of issues prior to deployment
• Support post-deployment monitoring and documentation of automation performance and exceptions
• Develop and maintain RPA process documentation including PDDs, solution design documents, standard operating procedures, and user guides
• Maintain accurate, accessible documentation in Confluence and SharePoint throughout the automation lifecycle
• Support knowledge transfer activities to ensure CMS stakeholders and operations teams are equipped to manage and monitor deployed automations

Skills

• Public Trust Clearance required
• Experience in process analysis and requirements development
• Ability to document current-state workflows, decision logic, exception handling, and business rules
• Experience in assessing automation feasibility and developing business cases
• Ability to translate discovered processes into well-formed RPA requirements, process definition documents (PDDs), and solution design documentation
• Experience working with RPA developers and technical leads
• Ability to support backlog refinement and sprint planning
• Experience in maintaining requirements traceability
• Ability to support RPA testing and validation activities
• Experience in documenting test scenarios, expected outcomes, and exception cases
• Ability to facilitate stakeholder walkthroughs of completed automations
• Experience in developing and maintaining RPA process documentation including PDDs, solution design documents, standard operating procedures, and user guides
• Ability to maintain accurate, accessible documentation in Confluence and SharePoint

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Flexible work from home options available.

Company Overview