[Remote] Underwriting Assistant

Note: The job is a remote job and is open to candidates in USA. Reinsurance Group of America is a purpose-driven organization focused on life- and health-related solutions. The Underwriting Assistant plays a key role in supporting global reinsurance operations by managing applications, coordinating with underwriters, and ensuring accurate case processing.

Responsibilities

• Receive reinsurance applications and create and set up within Reflex and Sylvie systems, ensuring attention to detail so that all information populated is correct; and required authorizations have been received
• Monitor the triage queue in Reflex to ensure that cases requiring manual prioritization are identified and reprioritized as required
• Identify and escalate follow-up requests to the underwriter on high priority/large face amount cases
• Monitor underwriter queues in Reflex against the underwriting calendar to ensure that work is distributed /redistributed according to underwriter availability
• Assign mail received to the appropriate pending applications, within the required turn around time
• Effectively and proactively communicate with internal and external (e.g. ceding companies; retros) clients to seek additional information and/or answer routine requests
• Provide underwriter support and assist with handling requests effectively and efficiently
• Make requests to/follow up with retro-cessionaires
• Assist with projects and reporting as required
• Complete any other necessary tasks required from the Director

Skills

• High School Diploma completed
• Bilingual French/English (oral and written) is considered an asset
• Knowledge of MS Word, Excel, Outlook
• Knowledge of the life-insurance or life-reinsurance industry an asset
• Solid time management and organizational skills, with an ability to meet or exceed individual/team targets
• Works effectively and collaboratively within and across teams; shows initiative and actively contributes ideas and solutions
• Solid observational sense and detail-oriented
• Self-motivated, flexible and creative. Able to identify and quickly shift priorities as needed
• Proactively builds strong interpersonal relationships

Benefits

• Annual bonus plan that includes all roles
• Some positions are eligible for participation in our long-term equity incentive plan
• RGA also maintains a full range of health, retirement, and other employee benefits

Company Overview